Frequently asked questions
What kind of items does Pak Mail pack and ship?
Pak Mail packs and ships anything anywhere—any size, any weight, including everyday items, antiques, mementos, the oversized, and the awkward.

Does Pak Mail offer custom packing services?
Of course we do. Our certified packing specialists will carefully pack your items and ready them for shipping. If it requires special packaging, we even build custom crates and cartons.

How about large items?
Pak Mail offers a complete large-item packing and shipping service by air, ground, ocean, and freight.

Do I need to ship with a specific carrier?
No. At Pak Mail, you've got choices. Our preferred network of carriers includes UPS, USPS, FedEx, ABF, DHL, and Roadway. We'll be happy to provide comparative rates to guarantee the best price and delivery method.

Will you pick up my items for shipping?
Yes, most Pak Mail locations offer free local pick up and delivery. To find the Pak Mail location nearest you, call 1-800-778-6665 or visit our Store Locator.

Does Pak Mail carry packaging and moving supplies?
Yes. We offer a full line of shipping containers, including boxes, mailers, and envelopes, as well as markers, tape, tags, packing peanuts, and bubble wrap.

What services does Pak Mail offer for businesses?
Pak Mail provides complete mailroom, shipping, and receiving services for today's business world, including a full line of shipping supplies, freight and specialty shipping options, custom packing, a wide selection of carriers, and local pick up and delivery. We also offer complete fulfillment services, as well as office support capabilities, including faxing, photocopying, business document finishing, and business printing. For more information or to find the store nearest you, please call 1-800-778-6665 or visit our Store Locator.

I am relocating my home/office. Can you help me make the move?
Of course. We will pick up and package the contents of your entire home or office, down to the last computer monitor. We will then help you find a carrier to deliver your items across the state or around the world.

Does Pak Mail provide free shipping estimates?
You bet! If you need an estimate for a domestic U.S. shipment of personal effects or household goods, visit our Estimator. If you require any of our freight forwarding services, please contact the Pak Mail Logistics Division at 800-778-6665, ext. 117. Or for the Pak Mail nearest you, please call 1-800-778-6665 or visit our Store Locator.