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Packing, Shipping & Other Services


Pak Mail Pittsburgh Crate & Ship located in Irwin, PA services the Greater Pittsburgh, Western PA, Eastern Ohio, and West Virginia areas with a full range of commercial and residential / consumer packing, crating, and shipping services. These services include:



Pak  Mail Pittsburgh Crate & Ship is the premier pack and ship solutions provider in the Greater Pittsburgh, Western Pennsylvania, and Eastern Ohio areas.

  • We specialize in small moves and the custom packing & shipping of fragile, high-value, or awkwardly shaped items regardless of size or weight to domestic and international destinations.
  • We offer pick-ups, on-site and off-site packing & crating, and full-value insurance.
  • We offer the widest range of shipping options to meet every budget and delivery time need including ground/parcel for small shipments, and blanket-wrap, motor freight, air and ocean transport.
  • Pak Mail Pittsburgh Crate & Ship  offers the lowest owest shipping rates in the industry based on our franchise network's buying power.

Contact us for a free in-person or phone consultation, or get a quote now via the web.


Pak Mail Pittsburgh Crate & Ship offer a full range of packing solutions for home and business:

  • Onsite packing by our trained team at any location in the Greater Pittsburgh, Western Pennsylvania, Eastern Ohio, and West Virginia areas
  • We customize packing using state-of-the art software based on the type of item, fragility, value, mode of transport, and destination
  • We fabricate custom corrugate boxes and containers, solid-wood crates, and skids for everything from china and crystal, artwork, antiques to server towers and industrial machinery

Contact us for a free in-person or phone consultation, or get a quote now via the web


Custom Crating Greater Pittsburgh, Eastern Ohio, Western Pennsylvania, West Virginia

Pak Mail Pittsburgh Crate & Ship is the area’s leading specialty crating company. We offer custom crating and container options for all high value, heavy, fragile and unique items, regardless of size or weight:

  • We use sophisticated software to determine the best packing and crating design options based on fragility, item composition, value, and destination.
  • We design and build corrugate and solid wood crates.
  • We offer on-site packing and crating services.

Our crating solutions include: Commercial Crates, Industrial Crates, Product Specific Crates, ISPM-15 Export Certified Crates, Re-usable Crates, Knock-down Crates, Mass Produced Crates, Tradeshow Crates, Display Crates, Military Crates, Computer Crates, Electronics Crates, IT Equipment Crates, Moving Crates, Furniture Crates, Museum Quality Crates, Art Crates, Antique Crates,

Contact us for a free in-person or phone consultation, or get a quote now via the web.


Pittsburgh’s Lowest Domestic & International Shipping Rates  

Pak Mail Pittsburgh Crate & Ship has earned a reputation for excellence for our crating, packing and shipping services. Whether you need to ensure safe delivery of your items down the street or around the world, we offer innovative solutions for your packing and shipping challenges.

  • Lowest land, air, and ocean shipping rates in the industry based on our franchise network’s  buying power
  • Domestic and international air freight for your time sensitive needs
  • Less than truckload (LTL) consolidation to save you money
  • Full truckload (FTL) for your larger shipments
  • International full and less than container load for your ocean shipments.
  • Next day, 2nd day, deferred, ground and time definite services worldwide
  • Destination services include standard and premium level white glove delivery to businesses and residences. Upon request, we can also assist with unpacking and set-up at destination
  • We offer full-value shipping insurance from $100 to $10 million.
  • Contact us for a free in-person or phone consultation (English and Spanish spoken), or get a quote now via the web.


Pak Mail Pittsburgh Crate & Ship is the area’s leading shipper of antiques and collectibles.

  • We provide pick-up and onsite packing and crating for residents and businesses in the Greater Pittsburgh, western Pennsylvania, and eastern Ohio areas.
  • We utilize sophisticated packaging and crating software based on the size, nature and fragility of item being shipped
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We ship internationally using packaging and crating materials that meet export standards
  • We offer full-value shipping insurance from $100 to $10 million

These services and our professional reputation make us the shipper of choice for local collectors, antique dealers, auction houses, and museums.

Contact us for a free in-person or phone consultation, or get a quote now via the web.


Pak Mail Pittsburgh Crate & Ship is ideal for those who need to ship a small number of furniture pieces ---too small for a moving company to handle with their 1500-2000 lbs weight minimums, but just right for us! We ship furniture that is boxed or unboxed, and we ship furniture that’s been in the family for generations. We ship antiques, items sold on eBay, you name it – if you need to ship furniture, call Pak Mail Pittsburgh

  • We provide pick-up and onsite packing and crating for residents and businesses in the Greater Pittsburgh, western Pennsylvania, and eastern Ohio areas.
  • We utilize sophisticated packaging and crating software based on the size, nature and fragility of item being shipped
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS for international), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We ship internationally using packaging and crating materials that meet export standards
  • We offer full-value shipping insurance

Contact us for a free in-person or phone consultation, or get a quote now via the web


Pack and Ship Services Estates In The Pittsburgh Area

At Pak Mail PittsburghCrate & Ship, we crate and ship single household items and entire estates with white glove care. Since 1984, we’ve specialized in global estate, household packing and furniture shipping, as well as assistance with local, national, and international moves.

  • We and our local estate organizational partners can help sort, pack, coordinate, and ship all the estate items to family and friends around the corner or around the country and world, estate agents, and local charities
  • One call to us allows you the peace of mind that precious items, artwork, antiques and heirlooms will be professionally handled in a cost-effective and safe way
  • We offer free short-term storage for estate distributions
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We over full-value shipping insurance

Contact us for a free in-person or phone consultation, or get a quote now via the web

We are very proud of the work we do on behalf of our clients. Here is a sampling of reviews posted on our web site. We encourage you to also visit Google Places, Yahoo Local, and Yelp to see what folks are saying about us.

April 3, 2015   Pak Mail Pittsburgh proved to be a great experience for me. I had a very special leather chair and ottoman from our family picked up in Ohio and carefully delivered to California. The entire process was flawless from start to finish. The customer service was also incredible from first call to quotation to follow-up as to how the delivery went on the day it arrived. I highly recommend Pak Mail Crate & Ship when needing reliable and trustworthy service to move any item. Dan M, Mountain View, CA   April 2, 2015   My brother and I researched online for several months to ship furniture from Ohio to California, and we were thrilled to find Pak Mail Pittsburgh Crate & Ship. From the moment I requested an estimate to the day my brother received the chair, all of the employees involved continuously kept in touch with us to make it an easy and seamless experience. The cost was the best we had found for the distance the item was traveling, and the packing and transport were very professionally completed. We had very little to do except be at the locations for pick up and delivery. I would highly recommend this company and it's competent and efficient employees for any small or large shipping needs. Danis M., Youngstown, Ohio   March 27, 2015   My furniture arrived in immaculate condition and was packed with excellent care. I am really impressed with the people that came out and their professionalism and care for my furniture. My furniture was packed so well and the freight delivery men kept asking me what company packed it because he was impressed. Paula M, Oklahoma City, OK   March 23, 2015   Superb service! The shipment arrived quickly and the contents (an antique) was packaged up beautifully!! I cannot see anyway that this item would have had any issues/damage in its transport the way it was packaged. They also worked with me by holding the item until I could make payment arrangements. Great company. Joanne K, Salem, OH     January 13, 2015 Hey Ana, Thank you so much for the great care you took to keep volume to a minimum while insuring perfect safety for the art: you did as well as the best specialists I have worked with, so congrats on a great job at a very decent price. I look forward to working with you again in the future. Jacques Protat, art collector and dealer, Dijon France    January 12, 2015 I had four framed prints valued at several thousand dollars that needed to go from Pittsburgh to Atlanta and Pak Mail Pittsburgh Crate & Freight came highly recommended. They certainly lived up to the recommendation and then some. The artwork arrived within the quoted time frame and because of the professional packaging they were in the same condition as when I dropped them off. The packaging was very thorough and it was obvious that the people who manufactured the custom boxes and packaging knew what they were doing. I would definitely recommend Pak Mail Pittsburgh Crate & Freight for your shipping needs. Anything from artwork to rooms of items, they can handle it. Robert G. / Atlanta, G.   December 18, 2014 This company did a great job shipping a piece of furniture.  It arrived in perfect condition and on time.  The personnel at Pak Mail were extremely helpful and friendly.  Could not ask for anything more. Celeste R. / Pittsburgh, PA   December 12, 2014 So glad I heard about Mike McDonald @Pak Mail Pittsburgh by word of mouth. Everyone I spoke to or e-mailed was prompt, very personable and helpful. Service is excellent and they solved my problem of shipping furniture and various odd boxes that I could not transport myself (six hundred miles in winter) & too small of a load for any other way. Packed and shipped & arrived as promised. Very trustworthy. Bonnie H. / Ellijay, GA   November 12, 2014 Fantastic in every way - service, safety, honesty, reliability, skill, resourcefulness, you name it! I have complete confidence with Mike and his crew at Pak Mail in Pittsburgh, and consider them our integral, trusted partner with the variety of shipments we need to make around the world. Sometimes we need them for a few days in a row, sometimes just once a month or so - they always deliver (pun intended). Often our shipments are large and delicate, like antique plaster life-sized statues, heavy marble or onyx candlesticks, etc, and we've never had a problem having shipped many hundreds of items with them. If you are even remotely considering a freighter in the tri-state area, use Pak Mail, they're reasonable and trustworthy in every way. Michael Osella / Church Connection, Pittsburgh, PA   November 07, 2014 All has arrived and was put into storage.  I am not unpacking for a while; however all packages and crates arrived intact and in good condition. Thanks again.  Pak Mail was very professional, informative, communicated very well and made doing business a joy.  Kudos to a job well done! Tim M., Slidell, LA   October 31, 2014 Pak Mail Pittsburgh did an awesome job with my shipment from Pittsburgh to West Palm Beach. It started with Carlee who was most pleasant and efficient and ended with a Fed-Ex driver who was helpful beyond description. Thanks! Sam N., West Palm Beach, FL   October 27, 2014 Aloha Mike! You read my mind, I was going to email you this morning when I woke up. The painting did arrive in perfect condition. I normally don't have issues with long distance shipping, however this one was a major concern since it was a family heirloom being passed on to me.  When I began researching online, your company was the first that I saw...and when I compared your services with others, there was no comparison. From my first correspondence and all the way through the process and right up to delivery, your customer care was exemplary. My family even reported to me how impressed they were with the two young men were who picked up the painting...dressed well and held a pleasant conversation with them. You made me feel completely comfortable with the fact that this painting, which reflected my childhood and family history, was in very capable and safe hands.   Mike, thank you so much for doing what you do so well. You customer service is perfection! Should additional shipping be in my future, from my childhood home in Moon Township, you will be the only person that I will call. Please thank your staff for all their help. Frank L., Honolulu, HI   October 10, 2014 I really don't think words could ever express how outstanding Mike McDonald and his crew at Pak Mail Pittsburgh are. I have never seen a person go so far above anything one could expect from a company. I wish they were in Florida, New York and everywhere I ship packages from. There is no one to compare and I have worked with an online company and shipped for 25 years for retail. I thought I was good until I met Mike McDonald. Robbie L. / Pittsburgh, PA    September 9, 2014 I recently had my Mom's secretary ship from PA to Louisiana. I had called many places before I found Pak Mail. They were so accommodating. I could only be at the house for a limited window of time which was not a problem for them. I also could not receive the shipment for about a month after it was picked up. They were able to hold the shipment until I was home to receive it. The secretary was delivered on time and the men were kind enough to put it in my garage. The men who pick the secretary from my Mom's house also were very professional and handled the item with care. I feel the cost of shipment was in line with service they delivered. Thanks again Pak Mail Pittsburgh Crate & Ship. Anne U. / Kenner, LA   August 25, 2014 I live in WASHINGTON STATE and was back in PA for a limited time for a family reunion. I won an Amish bench that I wanted shipped to my home, I contacted a couple of companies for an estimate, I even drove to one of them.  Their estimates for packing and shipping were very high. I contacted Pak Mail on the phone, I gave them the description and dimensions of the bench, they returned my call in a matter of minutes with what I felt was a reasonable estimate.  I delivered the bench to Pak Mail although they would have picked it up, completed the paperwork, made payment arrangements, and they took it from there. They notified me by email with details of the shipping and gave me a tracking number. When the shipment arrived at my home in WASHINGTON STATE I was impressed with the way it was packed and the care that was taken to ensure that it was not damaged.  I would use Pak Mail again and highly recommend this company for any shipping needs.  They sure came through for me. Thanks Pak Mail! Fred T. / Tacoma, WA  

August 11, 2014

Everyone from the Pittsburgh office to delivery to my home in Denver was absolutely terrific in every way. Professionally managed, extremely courteous just superb. Thank you!   Chris C., Denver, CO   August 7, 2014   Thoroughly impressed with the job Pak Mail did. They arrived at my apartment in a timely manner, and were efficient in their removal of my boxes and furniture. I shipped my items across the country, and everything arrived undamaged. The company that did my delivery even commented on how well Pak Mail did at packaging all of my belongings. I would absolutely recommend Pak Mail to anyone in need of a moving company. Excellent customer service and job performance.   Andrea Tilstra, Boulder, CO   August 5, 2014   Wow! This company amazed me from start to finish. I am not from Pittsburgh so it was difficult to choose a shipping company. I had a mixed order (artwork, furniture and boxes) which they expertly packed and loaded on a shrink wrapped pallet. Delivery communication and service was excellent! Highly recommend you use this - we shipped from Pittsburgh to Seattle.   April Seamon, Seattle, WA   May 23, 2014 Buying internationally through the internet can be fun and rewarding but the cost of getting items back home can be the killer. Pictures for instance can cost much more to pack and ship than the item originally cost. From experience there doesn't seem to be much difference in price and service between the various shipping firms auction houses recommend - at least until I discovered Pak Mail's Pittsburgh Crate and Ship.    What a difference. My enquiry for packing and shipping costs for my item (a framed painting) was responded to that same day and a quote price given. I was very surprised because, based on previous experiences, I was really expecting a much higher estimate and probably not for a day or two at that. Sometimes I have had to actually chase people for their prices. Their price included complimentary pick up and basic insurance cover which I was happy with. So I asked them to go ahead. I gave them my card details and within a day or two I received a UPS tracking number. I should say here that I thought the price would be for a basic USPS service so was pleasantly surprised that it would be UPS. What was even better was that the UPS service was super fast and my painting arrived safely just  a couple of days later. Again my expectations were over-turned. I had expected the painting to arrive bubble-wrapped in a double sided peanut filled box of much larger proportions than the painting - which is why it all costs so much. But it didn't. It arrived perfectly and securely packed in a stout lidded box with tight, sealed packing straps keeping it all together. I opened it up to find my painting protected by card-board and then wrapped in gloss paper and thin bubble wrap. Nothing could have damaged it; it was simply thoughtful handling and someone really looking at the job and deciding what would be the best and most cost-effective approach. And the quoted price was held to. Well done Pak Mail. Full marks for a swift, reliable and most importantly a cost conscious service to your customers. MJD   Southern Counties. UK.   April 11, 2014 I was extremely fortunate that Mike McDonald at Pak Mail Pittsburgh was very prompt and the first to respond to my inquiry. I work in Baltimore and needed to arrange packing and shipment of several unique items from Pittsburgh to St. Louis. With only online customer comments and ratings to rely on, Pak Mail Pittsburgh was my first choice and it turned out to be the best! Mike was very attentive during the entire process, explaining everything in detail and keeping me in the loop. The shipment arrived on time and in pristine condition! The folks at the pick-up and delivery sites were extremely complimentary with the professionalism of the Pak Mail staff. When I had to make similar arrangements to ship from Virginia, Mike introduced me to their counterpart in Norfolk and I had an equally satisfying experience. No matter where I may need to ship from in the future, Mike McDonald will be my first call to get his recommendation. If every employee represents Pak Mail Pittsburgh as well as Mike, the company is truly deserving of its high ratings. Charlotte S., Baltimore, MD   April 2, 2014 Thank you so much for the BEST PACKING JOB I have EVER received. I have gotten packages from all over USA and this is the BEST. There was no damage to contents, Very Rapid Service, and Excellent Delivery to my home.  Package was easy to take apart and remove contents. I highly recommend this Crate and Freight Company and will use them again in the future..Thank you so much.  D. Rice, North Carolina     March 28, 2014   Want to find the best and most caring business man in the country, then meet Mike McDonald for all your packing and shipping needs. I check on things, he beats me to the punch and checks first to see if the shipment arrives. He cares about my stuff more than I do. Everything arrived safely, with lots of packing material, which cost more than I paid him. I feel very lucky to have found him, I wish I had more to ship from Pittsburgh, but he made me realize wherever I am I would use Pak Mail Pittsburgh to ship. Thank you Mike and Crew for a job well done! Love you and your team.    Robby Levy, Delray Beach, FL   March 21, 2014   Mike and Pak Mail Pittsburgh did a great job moving my household goods from Pittsburgh to the Aleutian Islands. Mike came out and gave an estimate. No other company would come out in person, preferring email. He underestimated the weight of my stuff, but didn't charge me anything for the additional weight. My stuff arrived on a small island in Alaska with no damage to anything. I would trust this company to ship anything anywhere.   Lou Smith, Aleutian Islands, AK   March 17, 2014   I would highly recommend this company . We recently shipped a large and extremely delicate piece of glass across the country. It arrived in perfect condition. They were very helpful, professional and well-priced .They kept me informed of everything along the way. Ana was in touch with me through the entire process. Great choice for shipping!!   Stacey R., Beverly Hills, CA   March 11, 2014   I’m writing you today to give a review of services offered by Pak Mail to my company, Chamilia.  We have been so impressed with all that you have done for us in our move.  More specific, Ana Duran has been instrumental in coordinating our moving and has thoroughly impressed us.  She had very timely responses to all of our questions and had a great amount of patience for us as we asked question after question and a slew of clarifications.  She detailed every part of this move and was very proactive.  We have dealt with moving companies before and one such as yours who offer such great services are few and far between.  You know yours is a good company when everything is all done and we sit around and say again and again, “Wow, what a great company that was.  Ana was amazing.”   You guys showed up literally on the minute of our appointment.  The movers were discreet and professional, not to mention very organized.  Everything was inventoried to the T and packed with great care.   No mess was left over at the end.  This extends as well to the movers who delivered the items.  Plus, on top of everything, it was very affordable.  We want to extend our thanks to Pak Mail, the movers and to Ana herself.   You will be our first call the next time we need a move done.   Thank you, Liz Arashida   March 4, 2014   Mike and the team were fantastic. They got a 9 foot & 300 lbs device from PA to TX in 7 days at a rate that was about 60% of my other quotes. Great packaging, great communications - thanks Mike!   Jeff K. Dallas, TX   March 3, 2014   I recently won several items at a local auction house and contacted Pak Mail Pittsburgh as they were one of the recommended shippers. I spoke with Ana, and the shipping experience was perfect. I requested if the items could be expressed shipped to Florida. I made the arrangements on Tuesday for the items to be picked up from the auction house and I received the items on Friday! The items were packaged with care and came undamaged. The price was fair and for me the actual cost was less than 60% of the estimate. I never have had such a seamless and professional experience as I had with Pak Mail Pittsburgh. They have my highest recommendation!   Steven L. Ft. Lauderdale, FL


  February 13, 2014   If you are thinking of shipping something small, big, fragile, huge-locally, or across the USA, I highly recommend hiring Michael MacDonald at Pak Mail Pittsburgh Crate & Ship. No question was too big or too small or inconvenient. One must understand my family…we are remarkably demanding! We don't hesitate to call, to question, to ask... even on a week-end or an evening..and..............oh man, do we ask! We ask for an additional delivery, make excessive phone calls, needing clarification on this, and on that. Mike always, and I mean always, responded to our pleas immediately. I began to call him "Oz"- he was like the Wizard of Oz- for our family. He always had an answer, and always had a plan.   But this of course, is not the really important part. My shipment arrived across country in PERFECT condition. The glass photos, the furniture, the glass vases, the framed pictures, the awkward, gorgeous huge marble sculpture all arrived in perfect condition. Every inch was packed to perfection. The shipment was packed from start to finish like a well-executed movie. The packers came to our home, and quickly organized and packed the entire house. They were so personable, strong and kind! Then they took the shipment to the warehouse for additional careful packaging. Mike advised me every inch of the way.   I recommend him and Pak Mail Pittsburgh Crate & Ship so highly. And now another important piece-for the service, the perfection, the delivery-Mike's prices were even lower than his competitors!!   Susan C., Langley. WA   February 10, 2014   Words could never express how impressed I am with Mike Macdonald and Pakmail Pittsburgh. Having been in a business where I shipped 500 to 1000 packages a day and received hundreds of packages from many companies, I have never seen anyone pack as carefully and safely as the 12 paintings that I shipped from Pittsburgh to Florida.  They came exactly as I sent them.  I have a 70 year old lamp that was my mothers that I have been afraid to ship as it was so special to me,  it will be apart of Mike's next shipment for sure.  He saved me the drive.  Great to deal with and fair, kind and honest.  I can say enough!!   Robby L., Delray Beach, FL   February 7, 2014   Hi Mike,   Being faced with the daunting prospect of having to ship a large quantity of my possessions from Pittsburgh to England, I count myself very fortunate to have found Pak Mail. All involved were very helpful in exploring shipping options and ensuring that my items were packed well for the long voyage. Everything arrived home in a timely manner, secure and in good order. I very much hope to use this service again in the future and would like to thank Mike and the team for their friendly and efficient service.   Andy K, Dover, England   January 6, 2014   I wanted to move my mom's dining room set from Pittsburgh to Houston. Most of the nationwide moving companies don't handle such a small shipment, and those that do wanted to charge me a full household goods moving price. Mom had passed away and although I wanted her set for sentimental reasons I thought I'd have to donate it instead because of the high prices quoted. Fortunately a customer service rep at one of the nationwide moving companies suggested I try Pak Mail Pittsburgh.   I contacted Pak Mail Pittsburgh and was quoted a price that was about 1/3 of the nationwide moving company prices, so I contracted with them. Pak Mail picked up, packed and arranged for shipping. My dining room set was delivered by FedEx in perfect condition on the date agreed. The FedEx driver even delivered the furniture into my garage, which I had not expected but was very welcomed as we were expecting rain that day. Communications with Pak Mail were excellent throughout the entire process.   I'm very happy with Pak Mail Pittsburgh and would highly recommend them to others who might need to ship from the Pittsburgh area! 5-stars!!   Hyrn S.   January 6, 2014   I went to Pak Mail Pitt to ship 3 of my guitars and an additional box all the way to Oman and I was worried (as I would be with any long-haul shipping company) that my guitars would somehow get damaged or lost in the process. However, I received my goods in less than a week and my guitars were in perfect condition. I dealt with Ana for most of the process; she was really helpful and seemed to care about the shipment just as much as I did! I'd recommend only this company for anyone within close distance to Pittsburgh, they will definitely make sure your stuff gets to you safely and on time. The last time I went through a shipping company it took almost two months for my boxes to arrive, and they looked to be handled poorly on the way. But Pak Mail really did an excellent job for a great price, considering the size of the cargo and I cannot see myself going through any other company in the future   Ali S.   December 4, 2013   Dear Mike,   Thank you so very much for such an excellent job packing and shipping our  family furniture to two different addresses in Arizona.  We so appreciated your ability to pick it all up on rather short notice as  we had a limited time in Pittsburgh. Each delivery  arrived at the arranged time. In fact the entire process was  incredibly fast considering it was delivered Thanksgiving week  and there was some pretty heavy  weather between here and Pittsburgh.   Since  these items  are of sentimental value we were especially pleased with the  care  with which it was  all handled when packed and unpacked. All the  pieces arrived in perfect condition.     Polly G. Tucson, AZ   December 3, 2013   To whom it may concern, just wanted to thank the staff for being so helpful with sending furniture to our daughter.  I was given the name of Pak Mail Pittsburgh while searching for a moving company of a small load (one room & a couple odd pieces of furniture).  Very prompt with submitting an estimate then making pick up arrangements.  We anticipate delivery in about a week. Perfect timing.  I would highly recommend your services.  Thank you Mr. MacDonald!   Patty R., Steubenville, OH   November 7, 2013   I would like to thank Mike and Ana for their excellent service in regards to some antiques I recently purchased. They organised the whole thing for me, from pickup and packaging from the local auction house to shipping the items to Perth, Australia. The whole process was effortless on my behalf and this was due to the fast and efficient service from Pak Mail Pittsburgh. Thanks again, I would certainly have no hesitation in recommending them to anybody.   Greg Perth, Australia

September 26, 2013

Recently I've had to ship large canvasses to various galleries around the country. Most pieces are usually around 6' square or larger. These pieces have a fairly high value and need to be properly packaged, insured and delivered on time. Everyone at Pittsburgh Pak Mail is extremely friendly, responsive and professional.  They've come to my studio and packed, in some cases, over 20 pieces onsite and delivered within the week to a gallery across the country. In one instance I had a shipment that needed to arrive a week earlier than we had previously estimated and Mike MacDonald was on it immediately, making arrangements and helping with the pricing and logistics to make it happen. I really can't say enough great things about everyone at this company and their way of doing business. Pittsburgh Pak Mail is my exclusive go to shipper.

Michael Lotenero, Pittsburgh, PA


September 25, 2013


Just wanted to let you know that we are here in Bluffton and unpacked the pallet. Everything was In great condition.

We were so impressed with how you packaged our valuables so very well. Thank you so very much!


Cathy T., Bluffton, SC


September 14, 2013

Pak Mail Pittsburgh delivered exactly what it promised - efficient, prompt, and professional pickup and delivery for our complicated order to ship from Pittsburgh to Seattle. Ana at Pak Mail went out of her way to make the process smooth for us and to keep us posted on the progress of the shipment. We had looked into a variety of shipping services and were extremely pleased with our choice of using Pak Mail.

Caren Sniderman, Seattle, WA


September 01, 2013

Thank goodness for Mike and Pak Mail! What a difference it made having their help in mailing a variety of items to special friends of my cousin. Handling her estate was so much smoother having Mike by my side to help. thank you! Comments from recipients were along the lines of "wow! I have never seen anything packed so well!" My cousin had found him and I was well served in following her instincts! Thank you, Mike. 

Penny Saunders, Atlanta, GA


August 17, 2013



Thank you so much for your timely and efficient delivery of the desk. Everything went smoothly on both ends, pickup and delivery. Amy said it was very nicely packed, and arrived in perfect condition. We would be happy to add comments to any customer service blog you might have.


Emily F, St Louis, MO


August 10, 2013


We are a small custom furniture design business in Pittsburgh and use Pak Mail to ship some of our bigger pieces. They do a remarkable job and have wonderful, friendly service. A recent customer wrote a very positive review on their coffee table, and included in the review how amazing the piece was packed and shipped ("And the way you packaged it was amazing. I can't thank you enough for you time and attention!") - thanks Pak Mail! 

Jenna Shock RECLAIMED THINGS, Pittsburgh, PA


June 14, 2013

Dear Ana

We pick up our lovely chair in yesterday without any trouble. Thank you for good packing and all arrangement.

This was my first time to import from U.S. Thank you for all supporting from your office stuff!

best regards,

Sakai N.



June 6, 2013

Good Morning Mike,

I also want to take this opportunity to thank you again for helping make Shelby’s move a little less stressful!  Knowing that her furniture and belongings were entrusted to professional and responsible hands, meant a great deal to us.  I would recommend your company to anyone.  I only wish you were located on this side of the state so we could hire you to move us into our new home at the end of the month!!!

Have a great day!

Nancy J., Pottsville, PA


June 5, 2013

Mike took a terrific care of my move to LA from Pittsburgh (yes, that far!). It was a small move that regular moving companies would not welcome at all and make it pricier than it should be. For this move, I paid almost $1000 less than what I was asked for from brand name moving companies. What's better, I was able to track my shipment through UPS Freight. Also, unlike van lines, Pak Mail put my stuffs into two large crates; so there was zero possibility that my stuffs get mixed with others' or lost. Everything was delivered intact within only two weeks (2-3 days to make my shipment ready + 5-6 days to arrive at local facility + 4 days of memorial day weekend). Mike arranged everything from pick up to home delivery and he was always prompt to answer my questions and concerns. I've received replies from him within a day for sure; usually in 2-3 hours and sometimes almost instantly. In conclusion, I'd definitely recommend Pak Mail Pittsburgh!

Jooyoung J.


May 23, 2013

Dear Michael,

Just a short note to thank you for the timely delivery of the bookcases from my mother's home.  I wanted to let you know I was very impressed with the two young men who arrived at my home with smiles on their faces and professional demeanor after having driven the PA Turnpike so early in the morning to arrive at the expected time.

They are a credit to your company.


Sandy M. Wayne, PA


May 20, 2013

I was looking for a solution to ship several odd sized fine art paintings to Denmark and am glad I found Pak Mail.  They found the best rates, provided several alternatives and were very easy to work with.  Best of all was the quality of work in packaging up the paintings to protect them on the journey.  They arrived safe and sound.  When I had to ship again - it was great to know Michael and his team were only an email away.  They'll come to pick up the shipment too.  Great service, fast, efficient and very professional.

Scott H. , Bethel Park, PA,  


May 15,, 2013

On two occasions, I had to ship a large number of freight across the country and even into Canada in one instance. Mike @ Pak Mail was a super big help, made my life so much easier by taking it on with ease. I just had to let him know what, when and where and the rest was history. We were even a little unorganized and did not have all of our stuff prepared properly for long haul travel, not a problem, Mike took care of it without hesitation. Our equipment was handled and received with great care and not once was I worried about anything. It all arrived on time as promised and he even aided by closely monitoring the shipment, regularly sending me updates without even being asked. I strongly recommend this business for any local or cross country shipping needs!

Saad A, Los Angeles, CA 


April 17, 2013

Shipment was super quick and very painless.  The owner of the company, Mike MacDonald, personally made sure I was happy, and that everything met my satisfaction.  After my very large package was shipped, I unexpectedly had to leave town.  It was not a problem, as Pak Mail asked me for an alternate destination, and shipped it to a Fed Ex store close to my home, awaiting my return.  My shipment was very well packed, and extremely secure.  I give Pak Mail Pittsburgh Crate & Shipmy highest recommendation.  I would use them again over and over.

Darla S., Stanton, TX


April 2, 2013

Thank you so much for your email follow-up. YES!!!! The stain-glass window arrived and was packed amazingly!!! YRC delivered the window and everything was great. Thanks again for you help. I look forward to working with you again if I purchase more items from the seller.

Michael P., Norman, OK


March 21, 2013

Dear Mike,

I was absolutely amazed to see my large pallets arrive with the complex packing, boxing and securing of my family treasures.  Fortunately, Steve, the wonderful driver for Old Dominion arrived on time and was willing to stay an extra 1/2 hour to help get the packages off of the pallets so that he could take them back with him.  He went way beyond the call of duty to slice open the boxes, so that I could get the smaller boxes and shrink-wrapped pieces into my garage.  And he and I marveled over the incredible packing job that you did.  He had never seen anything so well packed in all of his years of driving and told me that I needed to call you today.  So, please accept my thanks and rave reviews via this email.  I have not opened all of the smaller boxes yet, but assume that everything is in good shape.  I don't see how anything could have been damaged after the way you packed it. 

It was such a pleasure to work with you--your customer service, friendliness and professionalism set the gold standard!





I worked for about 4 hours today unwrapping and arranging the family treasures.  I was pleasantly surprised that the wrapping was done in a way that was easy to remove. There was not a lot of tape to cut through or cross-wrapping.  It was simply and scientifically done to protect it in shipping but to also protect the customer from frustration and exhaustion in the unwrapping.

Diane P., Houston, Texas


March 1, 2013

I just want to thank Mike and his company for his outstanding service regarding the shipment on a very sensitive piece of medical equipment. His concern for the equipment and communication was only surpassed by the excellent packaging. I'm across country and to leave a multi- thousand dollar item ($10,000 to be exact [new]) in the hands of a stranger was disconcerting to say the least. However, Mike's demeanor on the phone relieved me of any anxieties I may have had.

Mike will be my man in Pittsburgh and Pak Mail anywhere else. Thanks again!

William B. Clearfield, UT


February 20, 2013

We recently had the contents of my Dad's house ( furniture, china, crystal, lamps, etc.) packed by Pak Mail and delivered from Pittsburgh to Northport NY, Houston, Texas  and Nashua, NH. Everything was well -packed and arrived in perfect condition. I would definitely use them again!

Karen D, Northport, NY


February 16, 2013

Hi Mike,

We are now enjoying our wicker furniture in sunny Florida! It arrived in perfect shape. The delivery driver was extremely courteous and even helped us unwrap everything. I'm very happy with the great service you have provided throughout the process. Thank you for following up.

Linda G. Ft Lauderdale, FL


January 1, 2013


We have returned from our trip to Florida and the girls antique beds are up. They love them!

I want to thank you for your exceptional service. Everything arrived in excellent condition and in a very timely manner.

We would recommend your service to anyone anytime!

You are a blessing!

Mr and Mrs R.,

Pittsburgh, PA