A MESSAGE FROM THE FOUNDER & CEO
I want to thank you for your interest into a Pak Mail franchise. You have now taken the first step into becoming your own boss and the exciting world of being in business for yourself.
My wife Marty and I first started PostalAnnex in 1985 out of necessity. At the time, I was running a consulting business out of my home. Having the problem of never finding the business services I needed, I figured the time was right to start a company which offered a one-stop shopping solution for small and home-based business. Over thirty years later, I am very proud of the business we have grown into. At Pak Mail we offer our customers convenience, exceptional service and to be their problem solver. We train our franchisees to be experts at what they do; we are all here to serve our customers.
I realize in looking into businesses there are many choices. As we have grown over the years, our goal at Annex Brands was never to be the biggest, but always to be the best. The service we strive to give our customers is the same service we give in support of our Pak Mail franchise owners.
As you review the following pages, I trust you will begin to share our enthusiasm and commitment to this industry, our customers and our franchise owners. I look forward to meeting you and for you to join the Pak Mail family.
Chief Executive Officer
Annex Brands, Inc.
Founder, Chairman and Chief Executive Officer
Jack Lentz founded PostalAnnex+ with three stores, opening in the summer of 1985. One year later, Jack learned about franchising and started the PostalAnnex franchise system.
After graduating from college, Jack's first career (12 years) was in the newspaper business. He later owned a business magazine and spent years in the printing business. During this period, he attended law school at night and received his law degree in 1969.
After a short retirement, he and his wife, Marty, started another printing company. Shortly thereafter, Marty took over the business, and Jack became president of a title insurance company.
Trying to retire once again, Jack found his expertise needed by friends, this time working as a business consultant. Working out of his home, Jack realized the need for mailing, faxing, copying, shipping and other services to belong under one roof. As a result, he created the first PostalAnnex store, located next door to a post office in the University City neighborhood of San Diego, California.
Today, Jack continues as Chairman and CEO of Annex Brands, Inc., the franchisor of PostalAnnex and Pak Mail as well as having served or serving as a board member and trustee for several philanthropic organizations. His long time involvement with Rotary International has served several communities both in the U.S. and Mexico.
Patrick F. Edd, CFE
President and Chief Financial Officer
Patrick has been with Annex Brands, Inc. since March 1991, starting with the Company as Director of Finance and Administration. Subsequently, he was named the Company's Chief Financial Officer (CFO).
In 2004, he was promoted to the position of President while retaining the title of CFO. His primary responsibilities include the day-to-day operational management of the company and all accounting, finance, and administrative functions.
Patrick studied at San Diego State University, earning a Bachelor of Science degree in Business Administration as an Accounting Major. After college, he earned his certification to practice as a Certified Public Accountant (CPA) from the state of California.
Prior to his service at Annex Brands, Patrick spent four years with the international accounting firm of Touche Ross & Co. (currently known as Deloitte & Touche), primarily as a financial auditor, specializing in savings and loans, construction, broker dealers, mortgage banking, insurance and real estate.
After Touche Ross & Co., Patrick spent three years as CFO of one of its clients in the hospitality industry before joining Annex Brands, Inc.
Patrick is a member of Financial Executives International and in 2009 was awarded the designation of Certified Franchise Executive (CFE) by the International Franchise Association in recognitiion of his knowledge and experience in the franchising industry.
Sean P. Hilly, CFE
Executive Vice President
Sean has been with Annex Brands, Inc. since November 1991, starting with the company as a PostalAnnex store manager. Subsequently, he was named the Company's Vice-President of Franchise Services.
In 2006, he was promoted to Senior Vice-President and April, 2016 to his current position of Executive Vice President with responsibility for strategic planning, training, store buildouts, vendor relations and Franchisee support.
Sean studied at Carleton University in Ottawa, Canada, earning a Bachelor of Science degree in Biology and a minor in Psychology. Immediately after college, he spent two years as a professional cyclist before beginning his career in the industry as a manager of a retail mail and parcel center.
In 2008, the International Franchise Association awarded Sean the industry's designation of Certified Franchise Executive (CFE) for his knowledge and experience in the franchise industry.
Alex Zai, CFE
Executive Vice President
Alex has been with Annex Brands since April 2016 when he joined the company as Executive Vice President. Previously, he was the Chief Executive Officer and President of Pak Mail Centers of America, Inc. (“PMCA”), a company Annex Brands acquired in April 2016. Alex is a graduate of Indiana University, earning a Bachelor of Arts degree in Religious Studies. He also holds an MBA in International Business from The University of Phoenix.
Alex has over 28 years of experience in the packaging and shipping industry, starting with a PMCA as a Pak Mail Franchisee in Bloomington, Indiana in 1987. After seven years as owner and operator of this Pak Mail franchise, Alex joined PMCA in Denver, Colorado as the Company’s Director of Store Operations in 1994. In 2004 he was promoted to PMCA’s Chief Operating Officer and in 2009 he was promoted to PMCA’s Chief Executive Officer and President.
Alex earned the Certified Franchise Executive designation from the International Franchise Association, demonstrating a depth and breadth of franchise laws, operations, and experience.
Steve Goble, CFE
Senior Vice President
Steve joined the Company as a Franchisee in 2000 before moving over to the Home Office in 2006 as Director of Marketing Communications. He was promoted to Vice President of Marketing Communications in April, 2007 and to Senior Vice President in April, 2016.
His current responsibilities are to market the PostalAnnex, Pak Mail, AIM Mail Center, Parcel Plus, Sunshine Pack & Ship, Navis Pack & Ship, Handle With Care Packaging Store, and Annex Copy Center brands, products, and services for the Company and the Franchisees through a variety of means including advertising, public relations, marketing materials and Web presence.
During his tenure as a Franchisee, Steve led the San Diego Advertising Association for four years and taught marketing classes to fellow franchisees. Before joining the Company, he worked at a discount clothing retailer and a quick-service food company in various finance, accounting and marketing analysis positions.
Steve studied at San Diego State University, receiving a Bachelor of Science degree in 1983 in Business Administration with a major in Marketing and a minor in Industrial/Organizational Psychology. In 1987, he earned a Master of Business Administration (MBA) degree with a Marketing major. He is a charter member of SDSU's Marketing Department Advisory Board and has been its founding Chairperson since 2012.
In 2009, the International Franchise Association awarded Steve the industry's designation as a Certified Franchise Executive (CFE) for his knowledge and experience in the franchise industry. In 2012, Steve was awarded two Emmys® for his roles in the creation and production of a PostalAnnex television commercial "The Sound of Business."
MaryAnn Canup, CFE
Vice President of Franchise Compliance
MaryAnn has been with Annex Brands, Inc. since 1993, having started in an administrative capacity and eventually rising to the position of Executive Coordinator.
In 2005, she was promoted to Director of Compliance, in 2012 to Executive Director of Compliance, and in June, 2015 to her current title, Vice President of Franchise Compliance. Her duties include ensuring the compliance with national and state franchise investment laws, managing franchise registration renewals and updates, and franchise transfer coordination.
In 2011, Mary Ann was awarded the designation of Certified Franchise Executive from the International Franchise Association for her knowledge and experience in the franchising industry.
Ryan Heine, CFE
Vice President of Franchising
Ryan joined the Company in 2002 in a sales and development capacity working with prospective owners seeking to join the franchise network.
His role in the operational activities of the department was expanded in January, 2006 when he was promoted to Franchise Development Manager.
In 2007, he was promoted to Director of Franchising, in 2012 to Executive Director of Franchising, and to Vice President of Franchising in April, 2016 where his primary responsibilities are to develop the franchise systems of Annex Brands, Inc. and expand these franchise networks worldwide.
Ryan studied at the University of California at San Diego, earning a Bachelor of Science degree in 1999 in Philosophy. Prior to joining the Company, he worked in a career placement firm, assisting people transitioning from military service into positions with Fortune® 500 firms.
In February, 2011, Ryan was awarded the designation of Certified Franchise Executive (CFE) from the International Franchise Association for his demonstration of knowledge and experience in the franchising industry. Ryan also has earned the prestigious rank of Eagle Scout from the Boy Scouts of America.