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Pack and Ship Services in Irwin, PA

Where Office Tasks Get Done

Pak Mail Pittsburgh Crate & Ship offers shipping, packing, crating and freight services in Irwin, PA. Get an estimate to ship your items now.

At Pak Mail Pittsburgh Crate & Ship, we pack and ship anything, anywhere. We ship large items, freight, artwork, antiques and much more. Our expert staff have years of experience with building crates and packing fragile items like artwork.

Packing, Shipping & Other Services


Pak Mail Pittsburgh Crate & Ship located in Irwin, PA services the Greater Pittsburgh, Western PA, Eastern Ohio, and West Virginia areas with a full range of commercial and residential / consumer packing, crating, and shipping services. These services include:

  • International crating and shipping
  • Packing and shipping of computer and technology equipment, machinery, medical equipment, lease returns, and B2B auction purchases
  • Packing and shipping of artwork, antiques, furniture, china & crystal
  • Small household moves with special discounts for students and seniors
  • Pick-up services for all areas
  • No obligation quotes by email and telephone 24/7




Pak Mail Pittsburgh Crate & Ship is the area’s leading shipper of antiques and collectibles.

  • We provide pick-up and onsite packing and crating for residents and businesses in the Greater Pittsburgh, western Pennsylvania, and eastern Ohio areas.
  • We utilize sophisticated packaging and crating software based on the size, nature and fragility of item being shipped
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We ship internationally using packaging and crating materials that meet export standards
  • We offer full-value shipping insurance from $100 to $10 million

These services and our professional reputation make us the shipper of choice for local collectors, antique dealers, auction houses, and museums.

Contact us for a free in-person or phone consultation, or get a quote now via the web.

Business Services

Custom Crating and Packing, Domestic and International Shipping, Freight and Specialty Shipping, Wide Selection of Carriers (UPS, USPS, FedEx, YRC, ABF, DHL), Shipping and Receiving, Packaging and Moving Supplies, Internet Quoting and Tracking, Printing Services (Digital or Offset), Faxing and Photocopying, Mailbox Rental, Local Pick-Up and Delivery Service



Custom Crating Greater Pittsburgh, Eastern Ohio, Western Pennsylvania, West Virginia

Pak Mail Pittsburgh Crate & Ship is the area’s leading specialty crating company. We offer custom crating and container options for all high value, heavy, fragile and unique items, regardless of size or weight:

  • We use sophisticated software to determine the best packing and crating design options based on fragility, item composition, value, and destination.
  • We design and build corrugate and solid wood crates.
  • We offer on-site packing and crating services.

Our crating solutions include: Commercial Crates, Industrial Crates, Product Specific Crates, ISPM-15 Export Certified Crates, Re-usable Crates, Knock-down Crates, Mass Produced Crates, Tradeshow Crates, Display Crates, Military Crates, Computer Crates, Electronics Crates, IT Equipment Crates, Moving Crates, Furniture Crates, Museum Quality Crates, Art Crates, Antique Crates,

Contact us for a free in-person or phone consultation, or get a quote now via the web.

Estate Moving


Pack and Ship Services Estates In The Pittsburgh Area

At Pak Mail PittsburghCrate & Ship, we crate and ship single household items and entire estates with white glove care. Since 1984, we’ve specialized in global estate, household packing and furniture shipping, as well as assistance with local, national, and international moves.

  • We and our local estate organizational partners can help sort, pack, coordinate, and ship all the estate items to family and friends around the corner or around the country and world, estate agents, and local charities
  • One call to us allows you the peace of mind that precious items, artwork, antiques and heirlooms will be professionally handled in a cost-effective and safe way
  • We offer free short-term storage for estate distributions
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We over full-value shipping insurance

Contact us for a free in-person or phone consultation, or get a quote now via the web

Freight Shipping


Specialty Freight Service

Pittsburgh’s Lowest Domestic & International Shipping Rates

Specialty Freight Services Greater Pittsburgh, Eastern Ohio, Western Pennsylvania, West Virginia  

Pak Mail Pittsburgh Crate & Ship has earned a reputation for excellence for our crating, packing and shipping services. Whether you need to ensure safe delivery of your items down the street or around the world, we offer innovative solutions for your packing and shipping challenges.

  • Lowest land, air, and ocean shipping rates in the industry based on our franchise network’s  buying power
  • Domestic and international air freight for your time sensitive needs
  • Less than truckload (LTL) consolidation to save you money
  • Full truckload (FTL) for your larger shipments
  • International full and less than container load for your ocean shipments.
  • Next day, 2nd day, deferred, ground and time definite services worldwide
  • Destination services include standard and premium level white glove delivery to businesses and residences. Upon request, we can also assist with unpacking and set-up at destination
  • We offer full-value shipping insurance from $100 to $10 million.

Contact us for a free in-person or phone consultation (English and Spanish spoken), or get a quote now via the web.

Furniture Shipping


Pak Mail Pittsburgh Crate & Ship is ideal for those who need to ship a small number of furniture pieces ---too small for a moving company to handle with their 1500-2000 lbs weight minimums, but just right for us! We ship furniture that is boxed or unboxed, and we ship furniture that’s been in the family for generations. We ship antiques, items sold on eBay, you name it – if you need to ship furniture, call Pak Mail Pittsburgh

  • We provide pick-up and onsite packing and crating for residents and businesses in the Greater Pittsburgh, western Pennsylvania, and eastern Ohio areas.
  • We utilize sophisticated packaging and crating software based on the size, nature and fragility of item being shipped
  • We offer a choice of transport modes to meet your budget and delivery needs. We offer the lowest shipping rates in Pittsburgh for parcel (UPS, FedEx, DHL, USPS for international), blanket-wrap, and overland, air, & ocean freight based on our franchise network’s buying power.
  • We ship internationally using packaging and crating materials that meet export standards
  • We offer full-value shipping insurance

Contact us for a free in-person or phone consultation, or get a quote now via the web



Pak Mail Pittsburgh Crate & Ship offer a full range of packing solutions for home and business:

  • Onsite packing by our trained team at any location in the Greater Pittsburgh, Western Pennsylvania, Eastern Ohio, and West Virginia areas
  • We customize packing using state-of-the art software based on the type of item, fragility, value, mode of transport, and destination
  • We fabricate custom corrugate boxes and containers, solid-wood crates, and skids for everything from china and crystal, artwork, antiques to server towers and industrial machinery

Contact us for a free in-person or phone consultation, or get a quote now via the web



Pak  Mail Pittsburgh Crate & Ship is the premier pack and ship solutions provider in the Greater Pittsburgh, Western Pennsylvania, and Eastern Ohio areas.

  • We specialize in small moves and the custom packing & shipping of fragile, high-value, or awkwardly shaped items regardless of size or weight to domestic and international destinations.
  • We offer pick-ups, on-site and off-site packing & crating, and full-value insurance.
  • We offer the widest range of shipping options to meet every budget and delivery time need including ground/parcel for small shipments, and blanket-wrap, motor freight, air and ocean transport.
  • Pak Mail Pittsburgh Crate & Ship  offers the lowest owest shipping rates in the industry based on our franchise network's buying power.

Contact us for a free in-person or phone consultation, or get a quote now via the web.

Specialty Shipping


Pittsburgh’s Lowest Domestic & International Shipping Rates  

Pak Mail Pittsburgh Crate & Ship has earned a reputation for excellence for our crating, packing and shipping services. Whether you need to ensure safe delivery of your items down the street or around the world, we offer innovative solutions for your packing and shipping challenges.

  • Lowest land, air, and ocean shipping rates in the industry based on our franchise network’s  buying power
  • Domestic and international air freight for your time sensitive needs
  • Less than truckload (LTL) consolidation to save you money
  • Full truckload (FTL) for your larger shipments
  • International full and less than container load for your ocean shipments.
  • Next day, 2nd day, deferred, ground and time definite services worldwide
  • Destination services include standard and premium level white glove delivery to businesses and residences. Upon request, we can also assist with unpacking and set-up at destination
  • We offer full-value shipping insurance from $100 to $10 million.
  • Contact us for a free in-person or phone consultation (English and Spanish spoken), or get a quote now via the web.



February 1, 2021

Pak Mail Pittsburgh Crate & Ship is a great company, they provide high-quality shipping services, and it is higher recommended.

Hung Y., Taipei City, Taiwan

January 21, 2021

Amazingly good service. Great communication and extra care in packaging delicate fine art. I definitely would use them again.

Chris W., Los Angeles, CA

January 10, 2021

First time using Pak Mail Pittsburgh after I purchased an item from a local auction house. I found Pak Mail very accommodating! I described the item and they immediately gave me a very reasonable quote. They picked up the item from the Auction House and packed it very securely to ship to my home in Texas. All the while keeping me updated with their progress and sending me a shipping confirmation. Everyone I spoke to at Pak Mail was considerate to my needs, very organized, and extremely polite! They also followed up with me after the delivery to make sure the item arrived intact with no damage. I will absolutely use them again!

Deborah O., Houston, TX

January 9, 2021

Excellent Shipping Services, Customer Services, and Packing. I bought very fragile artworks and it was a perfect packed and arrived well and on time.

Luciano M., Miami, FL

January 8, 2021

Right size box and professional inside packing allowed my valuable painting to safely arrive. The best thing is the shipping charges are 10-15% less than other shippers in the area. This shop is the best shipping service you could choose in the area.

Cheryl L., East Meadow, NY

January 7, 2021

I have worked with many Pak Mail companies, UPS, and FedEx businesses in selling art. Pak Mail Pittsburgh is the best and as you can see, everyone else agrees. They are polite, prompt, and helpful with very good prices.

Richard M., Chicago, IL

January 6, 2021

Phoned to ask for contactless drop off, since I have health issues. The person who answered told me how they prepare the facility, etc., and said that if I chose not to come in, just come to the door and they would meet me. I did, they did, and it was fantastic!!! The young lady handled everything and explained the whole process, pointing out the tracking on my receipt, etc. I will certainly be using them again. Thank you for being so considerate!

Rusty L., Irwin, PA

December 21, 2020

Pak Mail was recommended to me by a nearby auction house and I would not hesitate to use them again. They were swift to respond, extremely well-organized and diligent, and simply very professional from start to finish. Shipping my items (internationally) was hassle-free and I credit the Pak Mail team for that. Highly recommended.

Gareth C., Hong Kong

December 18, 2020

VERY happy with their packing and shipping of our antiquarian books. They took great care to carefully protect each book, and even reinforced the box. We often receive books purchased at auction simply thrown in to one large box, with little regard to packing. Their communication was excellent as well! We're very grateful.

Christina C., Pine Lake, GA

December 15, 2020

Really excellent shipping service with them. I had two works of art shipped from the USA to Italy. The price, the packaging, and the timing all absolutely extraordinary. Absolutely recommended.

Claudio P., Cannuzzo, Italy

November 22, 2020

My many thanks for all the extra care taken to protect the large painting. Professionally packed and fully protected, great work. Other domestic shippers of similar items need to take lessons from you and your team as I have been disappointed by their lack of care. Your work is by far the best! Your packing skill compares to that of the care taken shipping delicate scientific equipment from manufacturers in Europe.

Jeremy R., Miami, FL

November 19, 2020

Pak Mail Pittsburgh Crate & Ship was recommended to me by Concept Auction Gallery and they were phenomenal. They researched my items dimensions and weight, provided a quote, and then when approved, picked up the items and shipped. When they arrived, the packaging was beyond what I expected, and the fragile items arrived as if they had been hand delivered. I am very pleased with their service and will use them again in the future

John R., Shelburne, VT

October 23, 2020

I ordered a large chair in the mail, and I was really surprised by the amount of detail that went into packaging it to keep it safe. It arrived on time and completely unharmed. Very impressed!

Hannah M., New Orleans, LA

October 23, 2020

I needed to ship six pieces of framed artwork from Pittsburgh to Southern California. I received ridiculous quotes from two different "name" shipping firms and was referred to Pak Mail Pittsburgh. Thank God! Excellent service, great prices, and full insurance. They expertly packed all my items and they arrived in perfect shape. Thanks for being there, Pak-Mail Pittsburgh; you guys rock!

Jim K., Mission Viejo, CA

October 21, 2020

Pak Mail Pittsburgh shipped for us a stone sculpture purchased from Concept Art Gallery Auction house. Once contacted, Pak Mail's process, including payment, was quick, easy, and professional. Its staff were friendly and responsive. The package arrived beautifully wrapped. If I could have figured out what to do with the oh, so, sturdy box, I would have kept it for reuse! They would be the first shipper I would call next time I have a need.

Suzanne H., New York City, NY

October 21, 2020

I have no hesitation in highly recommending Pak Mail for any shipping requirements - they have just shipped a marble artifact for me from the USA to the UK - The artifact arrived in absolute perfect condition and was incredibly well packaged being double boxed with bubble wrap between all layers - I can honestly say I have never seen better packaging. The customer service was fantastic throughout the whole experience. Thank You Pak Mail.

Wally W., Marske-by-the-Sea, United Kingdom

October 15, 2020

Pak Mail Pittsburgh organized all the handling and shipping of a valuable item I bought at a Concept Art Gallery auction. It was an absolute perfect experience, and I received my parcel within just three days in Germany. Also, the packaging and charming written updates were perfect. I would very much recommend the services of Pak Mail Pittsburgh.

Rainer L., Munich, Germany

September 28, 2020

Pak Mail Pittsburgh did an amazing job sending furniture to my sister in Southern California. Customer service and contact was excellent as they explained how the process worked and gave a quotation for the "white glove" delivery option (delivered inside the home w/ disposal of shipping crate) and insurance. They answered all questions in advance and performed as expected. When they picked up, their drivers arrived on time, were friendly, masked (for Covid), and very efficient. All emails were answered promptly and every step of the process from pickup, quarantine (again for Covid), packing, transport, and final delivery was explained. When the shipment arrived, my sister was delighted with the packing (there was no damage) and the delivery service. I would certainly use Pak Mail Pittsburgh again if the opportunity arose and would recommend them to anyone who needed this kind of specialized shipping service.

Stan S., San Diego, CA

September 14, 2020

I found this shipper through Concept Art Gallery in Pittsburgh. I had an unframed, large original color lithograph to ship to Florida. I had figured it would be just fine simply put into a tube and shipped. Pak Mail Pittsburgh Crate and Ship went way above the call of duty and built a really strong and effective long box to better facilitate the size of the rolled print. I was very impressed with the extra attention to detail to keep the print from being damaged. Communication was top, and so was shipping price and time. I highly recommend this shipper!

Michael C., St. Petersburg, Florida

September 4, 2020

The amount of care and attention to detail you put into the shipping is just superb! I have never received such a well-organized and meticulously packaged shipment. The amount of care that was given would almost say these items belonged to you! I cannot thank you enough for your professional services! Should I ever need shipping in your area again, I will not hesitate to use your services.

Dustin W., Amarillo, TX

September 2, 2020

I recently used Pak Mail to ship some antiques from Pittsburgh to Denver. I enjoyed working with the team, they were helpful and friendly. I appreciated that they brainstormed with me to find the least expensive way to get the job done. My antiques arrived a few days ago, all in excellent condition. I was impressed with how thoroughly they were wrapped. I would definitely use Pak Mail again.

Andrea C., Lakewood, CO

August 31, 2020

Pak Mail Pittsburgh handled the pick-up, packing, and shipping of my item from Dargate Auction, which was a very fragile, large antique pottery item. The item was strapped down to masonite inside a double-thick wall box, and then placed in another box. The piece hand been damaged before purchase and arrived completely safe.

Bob H., McHenry, IL

June 25, 2020

What a wonderful experience I had with this company. I had a problem with a custom furniture order that was shipped with the incorrect finish. Elaina, a superb customer service representative, immediately sent me a fair, detailed quote and made arrangements for her crew to pick up the heavy furniture within 48 hrs. The two young gentlemen who arrived were terrific- smart, courteous, kind and well trained. They wore masks and worked efficiently. They did a perfect job of wrapping and loading furniture onto their truck. I would highly recommend this company for all packing and shipping!

Susan H., Pittsburgh, PA

June 18, 2020

I used Pak Mail to ship delicate items: decorative lamps that have been in my family for decades and computers. All items arrived in perfect condition. The staff is courteous. I never had difficulty reaching someone by phone. I highly recommended Pak Mail.

Elizabeth L., Washington, D.C.

June 18, 2020

Professional and courteous staff in pick-up, customer service, and delivery. Easy to contact with rapid and useful response. My goods were well-packed and protected (better than I expected, actually) and arrived undamaged and on-time. It wasn't cheap, but it was well worth the price. I would use them again without hesitation.

Robert M., Pahrump, NV

June 16, 2020

They packed and shipped a fragile art sculpture. As someone who has shipped art numerous times, their packing was the most careful I have ever seen. Double boxed and secured...great service all around.

Doug W., Pompano Beach, FL

June 14,2020

I was very happy with the help and assistance that Dan provided in shipping my auction item to Australia. It was a pleasure to deal with this company from Australia.

Kathryn C., Sydney, Australia

May 30, 2020

Pack Mail did an excellent job packing and shipping two items for me. Dan was extremely helpful answering all my questions. Items were packaged very well and arrived safely in perfect condition. Highly recommend!

Kelly M., McKinney, TX

May 17, 2020

Pak Mail did an excellent job shipping our items including a piece of art. When there was an issue, Elaina took care of it. I highly recommend this company!

Anne C., Pawleys Island, SC

May 15, 2020

We had a large piece of art shipped across the country and they did a great job interfacing with the auction house, packing the piece, and their rate was very reasonable, especially considering the quality of their service. Many thanks for a great job!

John C., Las Vegas, NV

May 6, 2020

Great service and attention to detail! Easy to work with and professional!

Charles S., Chatham, NJ

April 4, 2020

Fast shipping and packed with care. I would use them again.

Micky W., Elton, WI

March 31, 2020

I recently used Pak Mail Pittsburgh to ship a grandfather clock from an aunt’s home in Pittsburgh to my home in Somerdale, NJ. Pak Mail showed up on time to pick up the clock. They did a phenomenal job packing it for transit. The clock arrived at my home intact with no scratches, dents, etc. The care that they took in packing it just amazed me. I would definitely recommend this company!

Carolyn J., Somerdale, NJ

March 2, 2020

We ordered a very delicate statue and when it arrived in Missouri from Pittsburgh, it was packaged like Fort Knox! Not a single thing was broken, and it was very secure. They were also in constant contact, including after the shipment arrived, to make sure it arrived safely.

Our Lady of Good Success Academy, Louisiana, MO


February 20, 2020

I had a great experience with Pak Mail, and they did a great job shipping an antique light fixture I had shipped from Pittsburgh to Toronto. They were very responsive by phone and email, the fixture was packed perfectly, and they kept me up to date on the process. I highly recommend them!

Tony D., Toronto, Canada

February 9, 2020

Thank you Pak Mall Pittsburgh Crate & Ship. We are very pleased with the packing and shipping of our large package. You answered all our questions and explained the procedure from packing, shipping and delivery. We highly recommend you and thank you for being very helpful.

Kathy B., Amarillo, TX

January 31, 2020

The shipment arrived safe and sound! I hope the people involved with wrapping it had as much fun as I had unwrapping it as there was lots of wrapping with foam, bubble wrap, and Styrofoam peanuts to keep the fragile items safe!!! Two thumbs up!!

Mark S., Cherokee, IA

December 11, 2019

We ordered a piece of artwork from a local Pittsburgh warehouse.  It was received in excellent condition and Pak Mail Crate & Ship followed up along every step of the journey to Lawrenceville, GA.  The parishioners will be very happy when we install it just before Christmas! Thank you!

Carol R., Lawrenceville, GA

November 27, 2019

I came to Pak Mail to see if they would be able to help me ship a firearm replica from my home in the States to Europe where I live. No other shipping company would do this because of the complicated international laws. I thought it wouldn't be possible but they did all of the research into the shipping laws internationally and told me exactly what I needed to do and when I needed to do it. After a few months of getting the right permits, they picked it up from my US home while I was in Europe and it came to me a few days later in perfect condition (there was a fragile display case also). The fee was reasonable and exactly as what was quoted in the beginning. Elaina was extremely helpful and knowledgeable throughout the process and I highly recommend them to anyone shipping anything anywhere!

Donovan S., Basel, Switzerland

November 1, 2019

Excellent packaging and shipment service. One of the best I ever experienced

Marco T, Bioggio, Switzerland

October 2, 2019

Pak Mail was really great to work with. They picked up the art, packed, and shipped as easy as 1, 2, 3. The paintings were delivered in excellent condition. The next best quote that I got for shipping the art was 3x's more than what I was charged by Pak Mail.

Katina K., Pittsburgh, PA

September 20, 2019

We received our items today and were absolutely blown away by the level of care and professionalism by your company. Everything arrived in perfect condition and in a timely manner.  Thank you again for everything.

Sara and Brian P., Richmond, TX

September 3, 2019

Dan went above and beyond.  I can't say enough kind words about him or this company.  Extremely happy:)

Milena M., Monroeville, PA

September 2, 2019

I recently closed out my parents' home of over 50 years in Pittsburgh and needed to ship irreplaceable family heirlooms to my home in Atlanta.  After looking at cheaper options, like U-Pack, I decided to use Pak Mail so I could be sure my items would be treated with care.  Indeed, Pak Mail came out to my parents' house to pick up the items I had packed myself, as well as to pack up the fragile items to their own (extremely high) specifications.  Everything arrived a little over a week later, in absolutely perfect condition.  Communication throughout the process was excellent.  While not the least expensive option, if you want to be absolutely sure the items you are shipping are treated with the best care possible, Pak Mail Pittsburgh is the way to go.

Sara G., Atlanta, GA

July 18, 2019

We rely on Pak Mail to ship our custom built dollhouses across the country and have been extremely pleased with the prompt customer service and the special care taken to make sure our dollhouses arrive safe and sound, each and every time.

Debbie M., Pittsburgh, PA

July 11, 2019

Pak Mail shipped a table to NYC for me.  Excellent customer service - timely, responsive, and followed up to ensure a smooth process.  Item was picked up at our convenience, well packed, and insured.  Arrived in excellent condition.  I would use them again and highly recommend them.

Thank you Dan and Elaina.

Betty C., New York, NY

July 9, 2019

We used Pak Mail Pittsburgh to ship a valuable, fragile mirror from a local auction to Houston, TX. They did an impeccable job of handling the order, crating, and delivery. The entire process was painless and very efficient. Thank you so much for being so wonderful to work with and making this experience so pleasant.

Annie W., Dallas, TX

June 1, 2019

We shipped two heavy marble fonts to NY. They arrived ahead of schedule and in perfect condition. I would not hesitate at all to use this company.

Frank N., New Seaford, NY

May 9, 2019

Ana at Pak Mail was terrific. Thorough and professional in every respect. All the quotes I received were accurate and did not change from the time of agreement. I could not have expected a smoother process and a more professional outcome. Everything that was shipped to three different locations arrived in excellent condition and earlier than expected. What impressed me the most was the great line of communication throughout the entire process. I knew every step of the process from start to finish.

Tom M., West Baden Springs, IN

April 27, 2019

Excellent packing, excellent communication.  The Pak Mail team is very professional, from estimating shipping costs to choosing the right packaging materials to staying in touch with the customer from the moment the item arrives in the warehouse until after it arrives at the customer site, making sure the customer is satisfied each step of the way.

David A., Weston, CT

April 3, 2019 

There are so many good things to say about Pak Mail. Everyone there is not only friendly and helpful, but they also all know what is going on with the shipment, which is reassuring. Ana, the estimator, was more than helpful, going out of her way at every point to assist and advise for our somewhat complicated shipments to 3 locations. When our shipment arrived, we were amazed at the superb and thorough packing job. And the freight forwarder they used, Dayton Shipping, was equally helpful and supportive. Highly recommended!

Jane C., Fairfield, IA

February 20, 2019

Wow!!!  I am so impressed with the great service, very attentive and helpful, they went above and beyond!! I had to send a unique piece of furniture with glass to my mom, and it arrived in perfect conditions!!! I highly recommend this company!!!

Carolina G., Clairton, PA

February 6, 2019

I just moved from Pittsburgh to New York City and sent my belongings through Pak Mail Pittsburgh Crate & Ship.  Everyone was very helpful from how to pack my items, the most efficient things to pack and ship versus what to take up in a personal car and even picked up my boxes at my current place!  It was very affordable and all my belongings came on time, all at once.  Everything was in great condition.  Can't recommend them enough!  Thank you!!

Amy L., New York, NY

February 2, 2019

This company was amazing. They gave great service, helpful advice, and timely communication. We absolutely recommend this company!

Annamarie L., New York, NY

February 1, 2019

Pakmail was incredibly reliable.  They packed art, dishware, and other breakables beautifully.  All my possessions arrived in California in a very short period of time and not one single thing was broken or dinged.  I highly recommend

Ann R., Palo Alto, CA

March 1, 2019

Pak Mail Pittsburgh did a SUPERB job with every step of professional and careful shipment of a fragile antique to my home. The object arrived with one of the finest examples of packing that I have experienced in 20 years of antique collection. This is a great group to work with.

Sunny D, Brookline, MA

February 25, 2019

Many thanks to Pak Mail! Bravo to Ana Duran and her excellent packers and movers. I just received a large shipment of "memories" from my late mother's home in Pittsburgh, a piano, artwork, furniture, and to my immense relief and delight, everything reached me in Canada, well-packed, intact, and compact. An amazingly well-coordinated effort, head-ache free. Should I ever have occasion to make a major move, I would certainly call Pak Mail to do the job!!!

Renée S, Toronto, Canada

January 2, 2019

Very pleased with the communication letting me know date of delivery and the care given to item delivered

Luisa L, Shreveport, LA

September 15, 2018

Pak Mail shipped a 60-year-old child’s rocker across the country for me.  It arrived in perfect shape and is happily being used by the next generation.  Their service was professional, and they made the process easy.

Amy, R., San Francisco, CA

September 7, 2018

In closing my father's apartment, we had to ship furniture to 4 different places out of state.  They did an amazing job at a fair price.  Extremely professional.  I highly recommend.

Wendy M, Durham, NC

August 13, 2018

All the members of Pak Mail--from Pittsburgh to Tucson--were professional, efficient, and easy to work with.  My shipment--a Tempurpedic mattress and adjustable base with massage--needed to travel cross-country flat, not on end as many regular mattresses are shipped.  The Pak Mail staff in Pittsburgh crated the bed to ensure this need was met and communicated effectively to all carriers involved with the move.  I appreciated everyone's attention to detail, including the Tucson staff who made the delivery on time and without incident.  Was so nice to sleep in my own bed last night!  I recommend Pak Mail to anyone in need of this type of service.  Kudos to all!

Eileen M., Green Valley, AZ

July 29, 2018

I retained Pak Mail of Pittsburgh to ship a delicate and priceless hand carved scale model of the Sovereign of the Seas (British ship of the line) from Fairmont WV to Rhode Island.  Pak Mail was excellent.  The truck and men showed up on time and date to pick up the ship from its storage.  They kept me informed by email throughout the shipping process.  The ship, its handmade table, and plexiglass dust cover were carefully packed and shipped to RI arriving in perfect condition.   I highly recommend Pak Mail for white glove shipment of any item you cherish.

John K., Warren, RI

June 27, 2018

Pak Mail Pittsburgh shipped a painting from Concept Art Gallery in Pittsburgh to my residence in Norway. Everything was perfect. The communication was top-notch, and the painting was as wonderful as I hoped.

Jorulf L., Skogn, Norway

May 25, 2018

I recently shipped an antique four-poster canopy bed from western Pennsylvania to New Mexico. The team at Pak Mail Pittsburgh did a fantastic job of carefully wrapping and crating the individual pieces of the bed and making all the freight arrangements. They are very professional and super easy to work with!

Joseph S., Santa Fe, NM

April 29, 2018

Pak Mail (PA) provided such efficient, affordable and courteous service that I had to come online to rave a bit.  I needed to have a piece of art transported to me from PA to MD. They worked with me on a quote that found a great balance on cost, speed and safety. Now here's the thing. I am really bad with dimensions, so I knew that I loved the piece, but I had no idea how large the piece was.  When it arrived, it was very safely packaged, no damage (important with anything that has to be delivered), but at that point I saw how large the piece was and then realized how fair their pricing was. I really appreciated their service and the prompt communication throughout the shipping process. Thank you!!!

Mich R., Baltimore, MD

April 12, 2018

I was recently part of the acquisition of a marble baptismal font that Emmanuel Episcopal Church purchased from a third-party seller in Pittsburgh to be installed in the Memorial Garden of our parish.  Pak Mail Pittsburgh was the recommended shipper by the vendor and on faith we took his recommendation.  We could not have been more satisfied with the result.  The marble font, weighing more than 900 lbs. was expertly crated and shipped to us via Estes.  The packing materials used as well as the care and consideration given via notes and appropriate markings so that we would know exactly how to unpack the font was first rate.  The company was in communication with us from their initial quote to and through delivery.  The pallet that they crafted to carry the load of the marble font was a work of art in and of itself.  Thank you for your professionalism, wonderful service, and great value.

Dr Amanda F., Pinehurst, NC

March 22, 2018

They were great, and the packing was the best I’ve known. And it’s my old home of Pittsburgh.

Rachel G., Los Angeles, CA

March 12, 2018

A lamp table that had been in the family for years was expertly packed and shipped and arrived in perfect condition. Excellent service!

Kenneth A, Kent, WA

We are very proud of the work we do on behalf of our clients. Here is a sampling of reviews. We encourage you to also visit Google PlacesYahoo Local, and Yelp to see what folks are saying about us.

February 2, 2018

When my mother passed away in October 2017, I had several boxes worth of delicate heirlooms (bone china tea set, lamps, depression-era glassware), and 2 pieces of antique furniture that I needed to have packed and shipped because I didn't have enough time to do it myself. Pak Mail gave me a quote for everything and arranged a time for pickup. They arrived when they said they would, were true to their quote, and every single item arrived in perfect condition because they did the packing job right. It wasn't cheap, but I wanted the job done right, and it was. Communications from both Elaina and Dan were courteous and timely. I would use them again in a heartbeat.

David J., Longmont, CO

February 1, 2018

A plus experience all around! Very helpful in my time shipping something that was antique. Reasonable rates, packaged well and arrived at the buyer's in excellent condition. Recommend to anyone and will use gladly again.

Amy G., Pittsburgh, PA

January 28, 2018

Clear communication. Fast, reliable shipping of a delicate antique. Great service.

Fr. Garrett McIntyre, Breaux Bridge, LA

January 20, 2018

I am at awe with Pak Mail Pittsburgh! It is no surprise this company has great reviews! They went above and beyond to assist me with my project even when I had a hiccup arise. I was hesitant to request their staff to assist in an area out of their expertise, but they offered their assistance wholeheartedly and prevailed. Great, great company, with good ethics, great crating crew, and their turnaround time is above fair. I know as a fact I will be doing business with them again in the future.

Abigail R., Plano, TX

January 3, 2018

Great experience with a complicated international shipment. The front office is fast and knowledgeable. Highly recommend.

Alyson H., Irwin, PA

November 9, 2017

Had a large artwork that I had bought at auction sent to me in Los Angeles.  Not only was it packed excellently, but of all the pieces I've had shipped from various places, this was the easiest and quickest to unpack.  Almost like magic.

Dennis D., Los Angeles, CA

November 7, 2017

My business has used Pak Mail many times over the years to ship artwork all over the country. They have never let us down! They are always professional, fast and nothing has ever arrived damaged. They will even come to you and pick up the item that you want to ship. We have also recommended PakMail to numerous customers and they have all been extremely happy with their services. I wouldn't use anyone else!

Amanda C., Pittsburgh, PA

October 1, 2017

Called and I spoke to Ana, she provided me prices very quickly, her customer services was amazing.   The whole company worked together to get this crate done for a job September 18th.  HIGHLY RECOMMEND THIS COMPANY.

Ronnie C., Elmont, NY

September 13, 2017

It was gorgeous! A 1951 Seeburg 100B jukebox. Fully restored. So I bought it. Problem was how to get a fragile piece of equipment packed and shipped across the country? I found Pak Mail on Yelp with great reviews so I contacted them. They carefully packed it, put protective film on the glass surfaces, wrapped it, put cardboard around it, palletized it, and even put a pyramid sign on top with "Do Not Stack." It arrived in perfect condition. Plugged it in and Rocked Around the Clock. I figure if Pak Mail can ship something that specialized they can probably ship just about anything.  Great job!

Andy F., Austin, TX

August 30, 2017

Reliable and Responsive-Isabella,

Your service is to be commended, thank you.  As the contact on the “ship from” end, Pittsburgh, I could not have had better service.  Your team that came to the house to pick up the items was prompt and extremely nice.  Coordinating the transfer with you and your office was very smooth and you provided terrific customer service. Thank you again for a positive customer experience with Pak Mail Pittsburgh!

Diane T, Houston, PA

August 22, 2017

We purchased an item in PA and we are located in Miami, FL; this company was superb. They picked up the product, packed it and shipped it to us. I needed it by a certain day and they were more than accommodating. Totally recommend them, great customer service received.

Ana R, Miami, FL

July 22, 2017

I was impressed. They came when they said they would, they took my 300 pounds of boxes and household goods, and it arrived when they said it would--beautifully and safely packed, with all fragile items perfectly intact. This is simply a first-rate operation.

Susanne W., New Wilmington, PA

July 15, 2017

We had a great experience! The family antique desk was expertly packaged and shipped to Richmond. The whole experience was simply perfect!

Amanda B., Midlothian, VA

July 5, 2017

Couldn't ask for a better shipping experience. Thank you!

Roxanne G., Pittsburgh, PA

June 2, 2017

I wanted some items moved from Pittsburgh to Phoenix, Arizona after my parents died.  The weight was about 175 pounds and included a high back chair that belonged to my grandfather.  Pak Mail provided an estimate using photographs. After we agreed on their estimate to pack and ship to Phoenix they came to the house, picked up items and took them to their location, packed and then entrusted them to FedEx who called a few days later about delivery to my curb. The care with which the items were packed was impressive.  I am a happy camper.

Hale Curtis, Phoenix, Arizona

May 31, 2017

I recently purchased an artwork in an online auction in Pittsburgh. I was more than a bit concerned about how to have the fragile item packed and shipped to my home in Florida. I was fortunate to be referred to Pak Mail Pittsburgh. They were professional, friendly, and promptly provided a very competitive quote. This company gets 5 stars for excellent service and quality for auction customers.

G. H., Fort Lauderdale, FL

May 5, 2017

Great customer service and overall experience with them. We bought an equipment in USA and they took care of picking up the equipment, packing it to prevent any damage and shipping to Laredo. Real professionals!!

Luis U., Mexico

May 3, 2017

Thanks for your work! Fast delivery and excellent packaging! It's a pleasure to have business with you! I recommend to everyone!

Natalja Romanova, Latvia

May 3, 2017

Very happy working with Pak Mail Pittsburgh.  Ana and Elaina were very patient and worked with my schedule for pick-up and delivery.  All items were crated and shipped from PA to CA including large furniture items and boxes of old but precious china.  They arrived in perfect condition!  I highly recommend using this company.

Cheryl Pearson, Thousand Oaks, CA

April 29, 2017

Pak Mail did a great job moving stuff for us. They went to the house in Pittsburgh and gave us a good competitive estimate. They gave several options for how to move everything and we opted to have them move the items rather than pack and mail them. They then packed everything on their own moving truck and moved all the items from Pittsburgh to Cincinnati. Everything arrived in good shape and they worked hard and got everything into the house in the designated places. All communications were prompt and smooth, and they were exactly on time for all the appointments and the move! Highly recommended!

William Ridgway, Cincinnati, OH

April 27, 2017

had a great experience all around with Pak Mail. They crated and processed an important religious vessel for us and all of it was handled via email. Prompt, accurate, courteous replies. Everything arrived in perfect condition.

Dave B., Draper, UT

April 25, 2017

Pak Mail Pittsburgh proved to be a great experience for me as a first time user. The process was easy and Elaina was very helpful. I would like to say Thank you guys for finding the best rate and walking me through the process!

Rabih R., Beirut, Lebanon

April 17, 2017

This was a very pleasant experience! We were quite anxious about the safety of the 17th century antique, how carefully it might be wrapped and crated and if it would arrive undamaged—or at least with only minimal damage. Well, it did arrive safely and without any damage at all-- despite a transatlantic flight. The administrative handling was equally professional. We especially appreciated prompt answers to any question we had concerning the transportation. Thank you, Ana and the others at Pak Mail, for a job truly well done!

Greta and William Boggs, Bremen/Germany and Pittsburgh, PA

March 21, 2017

I would absolutely use Pak-Mail again. I had some awkward pieces to ship and they were packaged incredible! I couldn't believe what a terrific job they had done! Very professional to work with! Communication was very good. They answered all my questions. Will definitely use them again!

Lisa Roellig, Simsbury, CT

March 14, 2017

First, I want to sincerely thank Mrs Ana Duran for her patience, guidance and professional expertise in helping me get a valuable painting that I acquired in the United States to Beirut, Lebanon.  She not only arranged to have it shipped in a very safe manner, she kept in touch with me to ensure that it was cleared from the customs and delivered safely to my niece.  She was instrumental in finding the least expensive way to get the painting to its destination.  Thanks Ana for a great service.

Mary Olson, Pittsburgh, PA

March 10, 2017

Thank you very much of an exceptional service! Despite the fact that to send anything to Russia isn't an easy thing, you were perfect!

Sergey Krylov, Russia

March 1, 2017

I am very pleased that I chose them for packing and handling one of my favorite artist’s painting. It was large and heavy, but it arrived very quickly and without a scratch. I can recommend this company to all of you guys.

Miro Pecho, Slovakia

February 15, 2017

Had Pak Mail Pittsburgh pack and ship a grandfather clock. It was packed to perfection, and shipped quickly. Arrived without a scratch and we are very pleased with this company!  Great contact by email also, kept us informed.

Sharon Johnston, Statham, GA

January 30, 2017

Great customer service.  Elaina was very responsive to my delivery concerns and I would use this company again. I recommend them.

Rosemarie D., Millburn, NJ

January 25, 2017

I needed to ship children's furniture to Texas from PA. They were very helpful and the price was affordable. Packaging was excellent!  I compared several other companies and this was the best.

Susan L., Greenville, PA

January 9, 2017

We recently shipped precious dishes from our parents. It was a setting for 12 and included many, many side dishes, etc. We were anxious about shipping them for fear of breakage but we had been referred to Pak Mail Pittsburgh and so took a chance. We received 8 boxes which contained our dishes and not one break of chip to be found. Not only were Pak Mail's staff courteous and professional they were very caring and understanding about our being anxious at the prospect of shipping something that is so special to our family and in many ways irreplaceable.  Our family would recommend Pak Mail Pittsburgh to anyone who needs to ship anything and wants to be sure the contents will arrive in perfect condition.

Barbara Clutter, Palm Coast, FL

December 15, 2016

From the first email contact, right up to opening my package when it arrived, I was impressed with their service. When you are dealing with people and companies from another state you are never sure how it's going to go. These folks were amazing. Emails were prompt and clear, pricing was fair, and the service was fantastic. In the last few years I have made thousands of online purchases, of auction pieces. The packing and shipping always scares me, ...what condition will it arrive in??!!  The item I had packed and shipped by PAK MAIL PITTSBURGH, though fragile and very oddly shaped arrived in perfect condition. This will now be the STANDARD, by which all others will be judged.  Again my thanks for a great job start to finish from all the folks at Pak Mail !!!!

Brian Tyndall, Pikeville, NC

December 1, 2016

Excellent and very professional to work with. I would recommend them to anyone who needs to ship a fragile and important package.

Tom Dobrinick, Trafford, PA

November 22, 2016

I purchased 15 lots from an art auction at Concept Gallery in Pittsburgh. After receiving several bids via an outside service, I spoke with the gallery and they highly recommended Pak Mail. Their pricing was very competitive, and I felt more confident using them knowing the gallery had such confidence in them.
Pak Mail's Ana Duran was very professional and responsive with every communication. I was never in the dark about any aspect of the pic- up, packaging and shipping. The items arrived quickly and the crate was very carefully packed. All my items were well protected. I couldn't be more pleased nor recommend them any more highly. If I purchase again from Concept or any other auction company in or around Pittsburg PA I will unhesitatingly use their services again.

Barry Wilcox, Berkeley, CA

September 26, 2016

I needed to have a couch moved by the first of September, and made inquiries with every conceivable moving service two weeks prior. I understood that this coincided with the beginning of the fall semester, yet none of them could provide any assistance except for PakMail. PakMail retrieved, packaged, and crated the couch, which I received two weeks later.

Todd M., Zimmerman, MN

September 2, 2016

Thank you so much to Pak Mail for the excellent service provided! From picking up my items, delivering them and meticulously unpacking everything. Their service is absolutely terrific and I would recommend them to anyone in need of shipping any delicate and precious items.

Ruth L, New York, NY

September 8, 2016

I have now used Pak Mail twice.  The first time was 18 months ago and again last month.  Both times, they arrived on time for the scheduled pickup, promptly packed my boxes on pallets, and arranged for shipment to my address in FL using Fedex Ground.  On both occasions, the shipments arrived as planned, no damage to anything that was shipped, including the several sets of china and boxes of crystal stemware.  Not one item arrived broken.  These people know what they are doing.

Dave B., Bonita Springs, FL

August 5, 2016

I highly recommend pack mail if you need to ship anything either locally or across the country. I had an antique dining said shipped from Pittsburgh to Arizona and it was in pristine condition when it was arrived. They pack everything so well with layers of foam, bubble-wrap, foam wrap that nothing could possibly get damaged. I was really happy with the service I received very friendly and helpful on the phone and prompt with delivery. I can't say enough nice things about them.

June 1, 2016

I was recently in Pittsburgh and had to have items shipped across the country.  Items included boxes, paintings, and furniture. Everything was expertly packed. Upon arrival I did notice some slight damage to one of the furniture items.  It's something that can easily happen.  Ana at Pak Mail made taking care of the damage hassle free. All in all Pak Mail was fast, professional, did a good job, competitively priced, and were very easy to work with.

Mike C., Tucson, AZ

April 22, 2016

They shipped a fragile item to me in CA. Arrived in perfect condition. I would highly recommend this excellent shipper

Bruce H., San Juan Capistrano, CA

April 14, 2016


The packing was perfectly done and had resisted to a travel to France. The price paid is very soft when the job is well done!


H. Guirriec, Paris, France


April 12, 2016


For a recent move from Pittsburgh to West Palm Beach, I contracted with Pak Mail Pittsburgh to separately ship an oversized (90" tall) heirloom corner cabinet from Northern Kentucky. It arrived as scheduled, blanket-wrapped and in excellent condition, and was set in place by two men clearly experienced in handling big, heavy pieces. The planning and communication process with the folks in Pittsburgh was clear and very professional. I would not hesitate to use this company again.


Lisa S., West Palm Beach, FL


April 5, 2016


My husband and I needed to transition my widowed father-in-law to assisted living, which meant we had a ton to do in a limited amount of time, which was very stressful.  My husband and I live in Boston, and he only wanted one family heirloom, a working Victrola complete with a full set of records, all in the original wood cabinet.  Pak Mail offered the lowest estimate, but I don't make purchasing choices based on price alone.  How many times have we all been reminded that "you get what you paid for" after the fact?  What led me to using Pak Mail Pittsburgh was their attention and care.  They were totally on top of the transaction before it even started, sending me an estimate right away, following up with me to see if I had questions, revising the documents once my husband and I realized we needed additional insurance.  Their great skills in professionalism and organization made what was otherwise a very overwhelming situation (moving dad out of his home) very stress-free.  They made you feel cared for, and confident in their services.  They arrived to pick up the Victrola exactly when they said they would and they phoned to let us know when it would arrive.  The delivery service even helped carry it up our multiple flights of stairs.  And believe me, a Victrola with the full record collection is very, very fragile and intricate.  So I am pleased to say it arrived in PERFECT condition.  I can't recommend this company enough.  They were even kind enough to contact me to ask if I had a good experience with them.  HIRE THEM!


a. k., Jamaica Plain, MA


March 31, 2016


I needed to ship a very large and heavy package internationally. Ana and her group were very helpful in making sure this was packaged securely and that all the paperwork was filled out correctly in order to pass customs. Thanks so much for your help!


Travis G., Morgantown, WV


March 14, 2016


I purchased 3 Wedgwood items from a local auction gallery who referred me to Pak Mail Pittsburgh. I received my items today and was extremely impressed with the way all of the items were wrapped and protected. Outstanding job and I would definitely call upon them again for anything fragile. EXCELLENT!!!


Terry G., North Berwick, ME


March 10, 2016


My husband and I purchased a piece of art from a gallery in Pittsburgh and needed to have it shipped to our home in Boston. The gallery recommended Pak Mail Pittsburgh and put us in touch with Ana Duran. Working with Ana, from start to finish, was a delight. She presented us with our various options and quotes, worked with the gallery on getting specifics about the art, and answered all of our questions clearly and quickly. She stayed in touch during the whole shipping process, from the moment we accepted the quote to the moment the package arrived at our doorstep. We had great confidence that our art would arrive in perfect condition, and it did!! I recommend Pak Mail Pittsburgh and Ana Duran most highly and will definitely use them again.


Mckey B., Boston, MA


March 8, 2016


I inherited a piece of furniture from my mother in NC and needed to have it shipped to PA. The piece was very heavy and awkward! It was picked up and blanket wrapped and then delivered quicker than expected. The two delivery men had a very difficult time getting it into the house but they remained calm and professional. The piece was set up without any damage. The cost was about $750 including extra insurance that I purchased. I would recommend this service.


Joann R., Valencia, PA


February 10, 2016


Fast, professional service! Highly recommended for shipping oversized antiques. Thanks!


Steven C., Pittsburgh, PA


December 8, 2015


Pak Mail packed our 70-year-old deer heads with delicate horns and shipped them from Pittsburgh, PA to Los Angeles, California. They went the extra mile to pack these delicate items. I rate them a 10!!!


Pat S., Los Angeles, CA


October 5, 2015


What a smooth experience with Pak Mail. From my first phone call to inquire about moving some furniture from Pittsburgh to San Antonio everything went like clockwork. Kudos to Elaina and Mike for being so helpful with every detail. I would not hesitate to recommend Pak Mail to any of my friends or family. They are definitely a company that you can feel comfortable doing business with.

Carol W., Pittsburgh, PA

September 9, 2015

Elaina arranged a move for me of a piano from Indiana to Pittsburgh and a large desk from Pittsburgh to Indiana. The price was half of what a major mover was estimating. And the move was done promptly and professionally. I was kept informed and both moves were without problems. I would recommend their services for anyone!

Christina P., Indiana

August 20, 2015

Fantastic service shipping from Pittsburgh to Sydney Australia! On time and no breakages. Super happy customers Down Under!
Kim VH, Sydney, Australia

August 17, 2015

I used Pak Mail this summer to get the contents of my mother's condo from Pittsburgh to Boston. Mike the owner was very accommodating because I ended up with twice as much as I told Pak Mail. Pak Mail came back the next day to finish the job. Mike was also very accommodating because I was having work done on my basement in Boston so he stored the pallets for three months until my basement in Boston was ready to receive the pallets. I had lots of fragile items and all arrived safely. I highly recommend using Pak Mail! They were very professional!

Elizabeth M., Wellesley, MA

July 22, 2015

Very pleased with the service I received from Ana at Pak Mail. While away from work I needed to overnight a large package and they were able to help me pack, schedule and deliver the package on time. I especially appreciated the extra effort to ensure I received all tracking information (through text and email) and that the package arrived ahead of schedule. I will definitely use them again for my shipping needs.

Lauran S., Pittsburgh, PA

July 15, 2015

We needed to ship family heirlooms from Pa. to Oregon and had no idea who to ship with. We took a chance with Pak-Mail Pittsburgh and we are glad we did. They are easy to work with and followed through on everything they said they would do. The packing crew showed up a few minutes early and finished on time. Although the single very large pallet was difficult to maneuver, we didn't have to worry about multiple packages. The delivery was arranged so we could be here and unpack right away. All parts, pieces, and hardware were packaged securely.

Richard P., Pittsburgh, PA

June 21, 2015

Pak Mail was awesome. I was moving from Pittsburgh to Brooklyn and didn't have any serious furniture, so I decided to have my stuff shipped. Pak Mail gave me the cheapest estimate, they were prompt and responsive both in communications and in picking up my stuff, and even reached out after the delivery to make sure everything was alright. My boxes were wrapped, boxed, palleted, and then re-wrapped, and nothing seems to have been damaged in transit. If you just need things shipped, this is definitely the way to go.

Salem H.,  Brooklyn, NY

June 20, 2015

Absolutely top of the line.  Professional.  Responsible.  Don't hesitate! Rapid response time.  Excellent communication.  My expensive items arrived fast and safe. Worthy of highest praise. Highly recommend. Best packing and shipping in business.

Dr Afshine E., Los Angeles, CA


So happy I found this location.. Everyone was very friendly and incredibly helpful. Sending out if country is always stressful .. However my mind was put at ease when they went above and beyond to assure my package was delivered as it was held up in customs with a wrong number .. What has once been a nightmare has now become a very happy experience!
Thanks again Elaina and Ana!! I will be back

Melinda B., Pittsburgh, PA

June 10, 2015

I had a large painting to ship out of town. Following a friend's recommendation, I chose PAK MAIL for the job. They were very professional, knowledgeable, and attentive to our shipping needs. The painting arrived promptly and safely into the waiting arms of our daughter. I will definitely keep PAK MAIL in mind for future shipping needs.

Nan S., Pittsburgh, PA

June 9, 2015

I used Pak Mail Pittsburgh to ship a grandfather clock and china from my parent’s house to Denver. They did a great job at a reasonable price and everything arrived on time and with no damage. I will definitely use them again..

Mike S., Littleton, CO

May 25, 2015

I really can't begin to tell you how pleased I am with the level of service your company provided.  The crate was unbelievably solid and was so impressive that the delivery driver was raving about its construction.  When I opened the crate the level of care and attention to detail in the packaging of the cabinet was unparalleled.  My cabinet travelled I would guess about 3000 miles and arrived intact without a scratch.  To say that I am pleased with the professionalism of your company from the front office staff to the person who packaged my cabinet would be an understatement.  Your company does great work at a good price and I appreciate your services.

Neil C, Merced, CA

May 1, 2015

Okay to start with it's a little pricey but what to do with the family heirloom that's been passed around the family for 30 years? Amtrak had size restrictions. UPS wanted a lot more. Pak Mail delivered what they promised. The pick- up and delivery people were pleasant and accommodating. Elaine was helpful and informative and eager to please. when this fairly fragile heirloom was delivered it was in exactly the same condition as when it was shipped. And it was packaged just as they said it would be. The truck driver who delivered it even remarked upon the packaging. They kept us posted every step of the way and we knew when it arrived at its destination and when it would be delivered. And then Elaina called to follow up to make sure everything was okay. The next time we need to ship, we are calling Pak Mail.

Bob A., Phoenix, AZ

April 3, 2015


Pak Mail Pittsburgh proved to be a great experience for me. I had a very special leather chair and ottoman from our family picked up in Ohio and carefully delivered to California. The entire process was flawless from start to finish. The customer service was also incredible from first call to quotation to follow-up as to how the delivery went on the day it arrived. I highly recommend Pak Mail Crate & Ship when needing reliable and trustworthy service to move any item.

Dan M, Mountain View, CA


April 2, 2015


My brother and I researched online for several months to ship furniture from Ohio to California, and we were thrilled to find Pak Mail Pittsburgh Crate & Ship. From the moment I requested an estimate to the day my brother received the chair, all of the employees involved continuously kept in touch with us to make it an easy and seamless experience. The cost was the best we had found for the distance the item was traveling, and the packing and transport were very professionally completed. We had very little to do except be at the locations for pick up and delivery. I would highly recommend this company and it's competent and efficient employees for any small or large shipping needs.

Danis M., Youngstown, Ohio


March 27, 2015


My furniture arrived in immaculate condition and was packed with excellent care. I am really impressed with the people that came out and their professionalism and care for my furniture. My furniture was packed so well and the freight delivery men kept asking me what company packed it because he was impressed.

Paula M, Oklahoma City, OK


March 23, 2015


Superb service! The shipment arrived quickly and the contents (an antique) was packaged up beautifully!! I cannot see anyway that this item would have had any issues/damage in its transport the way it was packaged. They also worked with me by holding the item until I could make payment arrangements. Great company.

Joanne K, Salem, OH



January 13, 2015

Hey Ana,

Thank you so much for the great care you took to keep volume to a minimum while insuring perfect safety for the art: you did as well as the best specialists I have worked with, so congrats on a great job at a very decent price. I look forward to working with you again in the future.

Jacques Protat, art collector and dealer, Dijon France 


January 12, 2015

I had four framed prints valued at several thousand dollars that needed to go from Pittsburgh to Atlanta and Pak Mail Pittsburgh Crate & Freight came highly recommended. They certainly lived up to the recommendation and then some. The artwork arrived within the quoted time frame and because of the professional packaging they were in the same condition as when I dropped them off. The packaging was very thorough and it was obvious that the people who manufactured the custom boxes and packaging knew what they were doing. I would definitely recommend Pak Mail Pittsburgh Crate & Freight for your shipping needs. Anything from artwork to rooms of items, they can handle it.

Robert G. / Atlanta, G.


December 18, 2014

This company did a great job shipping a piece of furniture.  It arrived in perfect condition and on time.  The personnel at Pak Mail were extremely helpful and friendly.  Could not ask for anything more.

Celeste R. / Pittsburgh, PA


December 12, 2014

So glad I heard about Mike McDonald @Pak Mail Pittsburgh by word of mouth. Everyone I spoke to or e-mailed was prompt, very personable and helpful. Service is excellent and they solved my problem of shipping furniture and various odd boxes that I could not transport myself (six hundred miles in winter) & too small of a load for any other way. Packed and shipped & arrived as promised. Very trustworthy.

Bonnie H. / Ellijay, GA


November 12, 2014

Fantastic in every way - service, safety, honesty, reliability, skill, resourcefulness, you name it! I have complete confidence with Mike and his crew at Pak Mail in Pittsburgh, and consider them our integral, trusted partner with the variety of shipments we need to make around the world. Sometimes we need them for a few days in a row, sometimes just once a month or so - they always deliver (pun intended). Often our shipments are large and delicate, like antique plaster life-sized statues, heavy marble or onyx candlesticks, etc, and we've never had a problem having shipped many hundreds of items with them. If you are even remotely considering a freighter in the tri-state area, use Pak Mail, they're reasonable and trustworthy in every way.

Michael Osella / Church Connection, Pittsburgh, PA


November 07, 2014

All has arrived and was put into storage.  I am not unpacking for a while; however all packages and crates arrived intact and in good condition. Thanks again.  Pak Mail was very professional, informative, communicated very well and made doing business a joy.  Kudos to a job well done!

Tim M., Slidell, LA


October 31, 2014

Pak Mail Pittsburgh did an awesome job with my shipment from Pittsburgh to West Palm Beach. It started with Carlee who was most pleasant and efficient and ended with a Fed-Ex driver who was helpful beyond description. Thanks!

Sam N., West Palm Beach, FL


October 27, 2014

Aloha Mike! You read my mind, I was going to email you this morning when I woke up. The painting did arrive in perfect condition. I normally don't have issues with long distance shipping, however this one was a major concern since it was a family heirloom being passed on to me. 

When I began researching online, your company was the first that I saw...and when I compared your services with others, there was no comparison. From my first correspondence and all the way through the process and right up to delivery, your customer care was exemplary. My family even reported to me how impressed they were with the two young men were who picked up the painting...dressed well and held a pleasant conversation with them. You made me feel completely comfortable with the fact that this painting, which reflected my childhood and family history, was in very capable and safe hands.


Mike, thank you so much for doing what you do so well. You customer service is perfection! Should additional shipping be in my future, from my childhood home in Moon Township, you will be the only person that I will call. Please thank your staff for all their help.

Frank L., Honolulu, HI


October 10, 2014

I really don't think words could ever express how outstanding Mike McDonald and his crew at Pak Mail Pittsburgh are. I have never seen a person go so far above anything one could expect from a company. I wish they were in Florida, New York and everywhere I ship packages from. There is no one to compare and I have worked with an online company and shipped for 25 years for retail. I thought I was good until I met Mike McDonald.

Robbie L. / Pittsburgh, PA 


September 9, 2014

I recently had my Mom's secretary ship from PA to Louisiana. I had called many places before I found Pak Mail. They were so accommodating. I could only be at the house for a limited window of time which was not a problem for them. I also could not receive the shipment for about a month after it was picked up. They were able to hold the shipment until I was home to receive it. The secretary was delivered on time and the men were kind enough to put it in my garage. The men who pick the secretary from my Mom's house also were very professional and handled the item with care.

I feel the cost of shipment was in line with service they delivered.

Thanks again Pak Mail Pittsburgh Crate & Ship.

Anne U. / Kenner, LA


August 25, 2014

I live in WASHINGTON STATE and was back in PA for a limited time for a family reunion. I won an Amish bench that I wanted shipped to my home, I contacted a couple of companies for an estimate, I even drove to one of them.  Their estimates for packing and shipping were very high. I contacted Pak Mail on the phone, I gave them the description and dimensions of the bench, they returned my call in a matter of minutes with what I felt was a reasonable estimate.  I delivered the bench to Pak Mail although they would have picked it up, completed the paperwork, made payment arrangements, and they took it from there. They notified me by email with details of the shipping and gave me a tracking number. When the shipment arrived at my home in WASHINGTON STATE I was impressed with the way it was packed and the care that was taken to ensure that it was not damaged.  I would use Pak Mail again and highly recommend this company for any shipping needs.  They sure came through for me. Thanks Pak Mail!

Fred T. / Tacoma, WA


August 11, 2014

Everyone from the Pittsburgh office to delivery to my home in Denver was absolutely terrific in every way. Professionally managed, extremely courteous just superb.

Thank you!


Chris C., Denver, CO


August 7, 2014


Thoroughly impressed with the job Pak Mail did. They arrived at my apartment in a timely manner, and were efficient in their removal of my boxes and furniture. I shipped my items across the country, and everything arrived undamaged. The company that did my delivery even commented on how well Pak Mail did at packaging all of my belongings. I would absolutely recommend Pak Mail to anyone in need of a moving company. Excellent customer service and job performance.


Andrea Tilstra, Boulder, CO


August 5, 2014


Wow! This company amazed me from start to finish. I am not from Pittsburgh so it was difficult to choose a shipping company. I had a mixed order (artwork, furniture and boxes) which they expertly packed and loaded on a shrink wrapped pallet. Delivery communication and service was excellent! Highly recommend you use this - we shipped from Pittsburgh to Seattle.


April Seamon, Seattle, WA


May 23, 2014

Buying internationally through the internet can be fun and rewarding but the cost of getting items back home can be the killer. Pictures for instance can cost much more to pack and ship than the item originally cost. From experience there doesn't seem to be much difference in price and service between the various shipping firms auction houses recommend - at least until I discovered Pak Mail's Pittsburgh Crate and Ship.   

What a difference. My enquiry for packing and shipping costs for my item (a framed painting) was responded to that same day and a quote price given. I was very surprised because, based on previous experiences, I was really expecting a much higher estimate and probably not for a day or two at that. Sometimes I have had to actually chase people for their prices.

Their price included complimentary pick up and basic insurance cover which I was happy with. So I asked them to go ahead.

I gave them my card details and within a day or two I received a UPS tracking number. I should say here that I thought the price would be for a basic USPS service so was pleasantly surprised that it would be UPS. What was even better was that the UPS service was super fast and my painting arrived safely just  a couple of days later.

Again my expectations were over-turned. I had expected the painting to arrive bubble-wrapped in a double sided peanut filled box of much larger proportions than the painting - which is why it all costs so much. But it didn't. It arrived perfectly and securely packed in a stout lidded box with tight, sealed packing straps keeping it all together. I opened it up to find my painting protected by card-board and then wrapped in gloss paper and thin bubble wrap. Nothing could have damaged it; it was simply thoughtful handling and someone really looking at the job and deciding what would be the best and most cost-effective approach. And the quoted price was held to.

Well done Pak Mail. Full marks for a swift, reliable and most importantly a cost conscious service to your customers.

MJD   Southern Counties. UK.


April 11, 2014

I was extremely fortunate that Mike McDonald at Pak Mail Pittsburgh was very prompt and the first to respond to my inquiry. I work in Baltimore and needed to arrange packing and shipment of several unique items from Pittsburgh to St. Louis. With only online customer comments and ratings to rely on, Pak Mail Pittsburgh was my first choice and it turned out to be the best! Mike was very attentive during the entire process, explaining everything in detail and keeping me in the loop. The shipment arrived on time and in pristine condition! The folks at the pick-up and delivery sites were extremely complimentary with the professionalism of the Pak Mail staff. When I had to make similar arrangements to ship from Virginia, Mike introduced me to their counterpart in Norfolk and I had an equally satisfying experience. No matter where I may need to ship from in the future, Mike McDonald will be my first call to get his recommendation. If every employee represents Pak Mail Pittsburgh as well as Mike, the company is truly deserving of its high ratings.

Charlotte S., Baltimore, MD


April 2, 2014

Thank you so much for the BEST PACKING JOB I have EVER received. I have gotten packages from all over USA and this is the BEST. There was no damage to contents, Very Rapid Service, and Excellent Delivery to my home.  Package was easy to take apart and remove contents. I highly recommend this Crate and Freight Company and will use them again in the future..Thank you so much. 

D. Rice, North Carolina



March 28, 2014


Want to find the best and most caring business man in the country, then meet Mike McDonald for all your packing and shipping needs. I check on things, he beats me to the punch and checks first to see if the shipment arrives. He cares about my stuff more than I do. Everything arrived safely, with lots of packing material, which cost more than I paid him. I feel very lucky to have found him, I wish I had more to ship from Pittsburgh, but he made me realize wherever I am I would use Pak Mail Pittsburgh to ship.

Thank you Mike and Crew for a job well done! Love you and your team. 


Robby Levy, Delray Beach, FL


March 21, 2014


Mike and Pak Mail Pittsburgh did a great job moving my household goods from Pittsburgh to the Aleutian Islands. Mike came out and gave an estimate. No other company would come out in person, preferring email. He underestimated the weight of my stuff, but didn't charge me anything for the additional weight. My stuff arrived on a small island in Alaska with no damage to anything. I would trust this company to ship anything anywhere.


Lou Smith, Aleutian Islands, AK


March 17, 2014


I would highly recommend this company . We recently shipped a large and extremely delicate piece of glass across the country. It arrived in perfect condition. They were very helpful, professional and well-priced .They kept me informed of everything along the way. Ana was in touch with me through the entire process. Great choice for shipping!!


Stacey R., Beverly Hills, CA


March 11, 2014


I’m writing you today to give a review of services offered by Pak Mail to my company, Chamilia.  We have been so impressed with all that you have done for us in our move.  More specific, Ana Duran has been instrumental in coordinating our moving and has thoroughly impressed us.  She had very timely responses to all of our questions and had a great amount of patience for us as we asked question after question and a slew of clarifications.  She detailed every part of this move and was very proactive.  We have dealt with moving companies before and one such as yours who offer such great services are few and far between.  You know yours is a good company when everything is all done and we sit around and say again and again, “Wow, what a great company that was.  Ana was amazing.”   You guys showed up literally on the minute of our appointment.  The movers were discreet and professional, not to mention very organized.  Everything was inventoried to the T and packed with great care.   No mess was left over at the end.  This extends as well to the movers who delivered the items.  Plus, on top of everything, it was very affordable.  We want to extend our thanks to Pak Mail, the movers and to Ana herself.   You will be our first call the next time we need a move done.


Thank you,

Liz Arashida


March 4, 2014


Mike and the team were fantastic. They got a 9 foot & 300 lbs device from PA to TX in 7 days at a rate that was about 60% of my other quotes. Great packaging, great communications - thanks Mike!


Jeff K. Dallas, TX


March 3, 2014


I recently won several items at a local auction house and contacted Pak Mail Pittsburgh as they were one of the recommended shippers. I spoke with Ana, and the shipping experience was perfect. I requested if the items could be expressed shipped to Florida. I made the arrangements on Tuesday for the items to be picked up from the auction house and I received the items on Friday! The items were packaged with care and came undamaged. The price was fair and for me the actual cost was less than 60% of the estimate. I never have had such a seamless and professional experience as I had with Pak Mail Pittsburgh. They have my highest recommendation!


Steven L. Ft. Lauderdale, FL



February 13, 2014


If you are thinking of shipping something small, big, fragile, huge-locally, or across the USA, I highly recommend hiring Michael MacDonald at Pak Mail Pittsburgh Crate & Ship. No question was too big or too small or inconvenient. One must understand my family…we are remarkably demanding! We don't hesitate to call, to question, to ask... even on a week-end or an evening..and..............oh man, do we ask! We ask for an additional delivery, make excessive phone calls, needing clarification on this, and on that. Mike always, and I mean always, responded to our pleas immediately. I began to call him "Oz"- he was like the Wizard of Oz- for our family. He always had an answer, and always had a plan.


But this of course, is not the really important part. My shipment arrived across country in PERFECT condition. The glass photos, the furniture, the glass vases, the framed pictures, the awkward, gorgeous huge marble sculpture all arrived in perfect condition. Every inch was packed to perfection. The shipment was packed from start to finish like a well-executed movie. The packers came to our home, and quickly organized and packed the entire house. They were so personable, strong and kind!

Then they took the shipment to the warehouse for additional careful packaging.

Mike advised me every inch of the way.


I recommend him and Pak Mail Pittsburgh Crate & Ship so highly.

And now another important piece-for the service, the perfection, the delivery-Mike's prices were even lower than his competitors!!


Susan C., Langley. WA


February 10, 2014


Words could never express how impressed I am with Mike Macdonald and Pakmail Pittsburgh. Having been in a business where I shipped 500 to 1000 packages a day and received hundreds of packages from many companies, I have never seen anyone pack as carefully and safely as the 12 paintings that I shipped from Pittsburgh to Florida.  They came exactly as I sent them.  I have a 70 year old lamp that was my mothers that I have been afraid to ship as it was so special to me,  it will be apart of Mike's next shipment for sure.  He saved me the drive.  Great to deal with and fair, kind and honest.  I can say enough!!


Robby L., Delray Beach, FL


February 7, 2014


Hi Mike,


Being faced with the daunting prospect of having to ship a large quantity of my possessions from Pittsburgh to England, I count myself very fortunate to have found Pak Mail. All involved were very helpful in exploring shipping options and ensuring that my items were packed well for the long voyage. Everything arrived home in a timely manner, secure and in good order. I very much hope to use this service again in the future and would like to thank Mike and the team for their friendly and efficient service.


Andy K, Dover, England


January 6, 2014


I wanted to move my mom's dining room set from Pittsburgh to Houston. Most of the nationwide moving companies don't handle such a small shipment, and those that do wanted to charge me a full household goods moving price. Mom had passed away and although I wanted her set for sentimental reasons I thought I'd have to donate it instead because of the high prices quoted. Fortunately a customer service rep at one of the nationwide moving companies suggested I try Pak Mail Pittsburgh.


I contacted Pak Mail Pittsburgh and was quoted a price that was about 1/3 of the nationwide moving company prices, so I contracted with them. Pak Mail picked up, packed and arranged for shipping. My dining room set was delivered by FedEx in perfect condition on the date agreed. The FedEx driver even delivered the furniture into my garage, which I had not expected but was very welcomed as we were expecting rain that day. Communications with Pak Mail were excellent throughout the entire process.


I'm very happy with Pak Mail Pittsburgh and would highly recommend them to others who might need to ship from the Pittsburgh area! 5-stars!!


Hyrn S.


January 6, 2014


I went to Pak Mail Pitt to ship 3 of my guitars and an additional box all the way to Oman and I was worried (as I would be with any long-haul shipping company) that my guitars would somehow get damaged or lost in the process. However, I received my goods in less than a week and my guitars were in perfect condition. I dealt with Ana for most of the process; she was really helpful and seemed to care about the shipment just as much as I did! I'd recommend only this company for anyone within close distance to Pittsburgh, they will definitely make sure your stuff gets to you safely and on time. The last time I went through a shipping company it took almost two months for my boxes to arrive, and they looked to be handled poorly on the way. But Pak Mail really did an excellent job for a great price, considering the size of the cargo and I cannot see myself going through any other company in the future


Ali S.


December 4, 2013


Dear Mike,


Thank you so very much for such an excellent job packing and shipping our  family furniture to two different addresses in Arizona.  We so appreciated your ability to pick it all up on rather short notice as  we had a limited time in Pittsburgh. Each delivery  arrived at the arranged time. In fact the entire process was  incredibly fast considering it was delivered Thanksgiving week  and there was some pretty heavy  weather between here and Pittsburgh.   Since  these items  are of sentimental value we were especially pleased with the  care  with which it was  all handled when packed and unpacked. All the  pieces arrived in perfect condition.  


Polly G. Tucson, AZ


December 3, 2013


To whom it may concern, just wanted to thank the staff for being so helpful with sending furniture to our daughter.  I was given the name of Pak Mail Pittsburgh while searching for a moving company of a small load (one room & a couple odd pieces of furniture).  Very prompt with submitting an estimate then making pick up arrangements.  We anticipate delivery in about a week. Perfect timing.  I would highly recommend your services.  Thank you Mr. MacDonald!


Patty R., Steubenville, OH


November 7, 2013


I would like to thank Mike and Ana for their excellent service in regards to some antiques I recently purchased. They organised the whole thing for me, from pickup and packaging from the local auction house to shipping the items to Perth, Australia. The whole process was effortless on my behalf and this was due to the fast and efficient service from Pak Mail Pittsburgh. Thanks again, I would certainly have no hesitation in recommending them to anybody.



Perth, Australia

September 26, 2013

Recently I've had to ship large canvasses to various galleries around the country. Most pieces are usually around 6' square or larger. These pieces have a fairly high value and need to be properly packaged, insured and delivered on time. Everyone at Pittsburgh Pak Mail is extremely friendly, responsive and professional.  They've come to my studio and packed, in some cases, over 20 pieces onsite and delivered within the week to a gallery across the country. In one instance I had a shipment that needed to arrive a week earlier than we had previously estimated and Mike MacDonald was on it immediately, making arrangements and helping with the pricing and logistics to make it happen. I really can't say enough great things about everyone at this company and their way of doing business. Pittsburgh Pak Mail is my exclusive go to shipper.

Michael Lotenero, Pittsburgh, PA


September 25, 2013


Just wanted to let you know that we are here in Bluffton and unpacked the pallet. Everything was In great condition.

We were so impressed with how you packaged our valuables so very well. Thank you so very much!


Cathy T., Bluffton, SC


September 14, 2013

Pak Mail Pittsburgh delivered exactly what it promised - efficient, prompt, and professional pickup and delivery for our complicated order to ship from Pittsburgh to Seattle. Ana at Pak Mail went out of her way to make the process smooth for us and to keep us posted on the progress of the shipment. We had looked into a variety of shipping services and were extremely pleased with our choice of using Pak Mail.

Caren Sniderman, Seattle, WA


September 01, 2013

Thank goodness for Mike and Pak Mail! What a difference it made having their help in mailing a variety of items to special friends of my cousin. Handling her estate was so much smoother having Mike by my side to help. thank you! Comments from recipients were along the lines of "wow! I have never seen anything packed so well!" My cousin had found him and I was well served in following her instincts! Thank you, Mike. 

Penny Saunders, Atlanta, GA


August 17, 2013



Thank you so much for your timely and efficient delivery of the desk. Everything went smoothly on both ends, pickup and delivery. Amy said it was very nicely packed, and arrived in perfect condition. We would be happy to add comments to any customer service blog you might have.


Emily F, St Louis, MO


August 10, 2013


We are a small custom furniture design business in Pittsburgh and use Pak Mail to ship some of our bigger pieces. They do a remarkable job and have wonderful, friendly service. A recent customer wrote a very positive review on their coffee table, and included in the review how amazing the piece was packed and shipped ("And the way you packaged it was amazing. I can't thank you enough for you time and attention!") - thanks Pak Mail! 

Jenna Shock RECLAIMED THINGS, Pittsburgh, PA


June 14, 2013

Dear Ana

We pick up our lovely chair in yesterday without any trouble. Thank you for good packing and all arrangement.

This was my first time to import from U.S. Thank you for all supporting from your office stuff!

best regards,

Sakai N.



June 6, 2013

Good Morning Mike,

I also want to take this opportunity to thank you again for helping make Shelby’s move a little less stressful!  Knowing that her furniture and belongings were entrusted to professional and responsible hands, meant a great deal to us.  I would recommend your company to anyone.  I only wish you were located on this side of the state so we could hire you to move us into our new home at the end of the month!!!

Have a great day!

Nancy J., Pottsville, PA


June 5, 2013

Mike took a terrific care of my move to LA from Pittsburgh (yes, that far!). It was a small move that regular moving companies would not welcome at all and make it pricier than it should be. For this move, I paid almost $1000 less than what I was asked for from brand name moving companies. What's better, I was able to track my shipment through UPS Freight. Also, unlike van lines, Pak Mail put my stuffs into two large crates; so there was zero possibility that my stuffs get mixed with others' or lost. Everything was delivered intact within only two weeks (2-3 days to make my shipment ready + 5-6 days to arrive at local facility + 4 days of memorial day weekend). Mike arranged everything from pick up to home delivery and he was always prompt to answer my questions and concerns. I've received replies from him within a day for sure; usually in 2-3 hours and sometimes almost instantly. In conclusion, I'd definitely recommend Pak Mail Pittsburgh!

Jooyoung J.


May 23, 2013

Dear Michael,

Just a short note to thank you for the timely delivery of the bookcases from my mother's home.  I wanted to let you know I was very impressed with the two young men who arrived at my home with smiles on their faces and professional demeanor after having driven the PA Turnpike so early in the morning to arrive at the expected time.

They are a credit to your company.


Sandy M. Wayne, PA


May 20, 2013

I was looking for a solution to ship several odd sized fine art paintings to Denmark and am glad I found Pak Mail.  They found the best rates, provided several alternatives and were very easy to work with.  Best of all was the quality of work in packaging up the paintings to protect them on the journey.  They arrived safe and sound.  When I had to ship again - it was great to know Michael and his team were only an email away.  They'll come to pick up the shipment too.  Great service, fast, efficient and very professional.

Scott H. , Bethel Park, PA,  


May 15,, 2013

On two occasions, I had to ship a large number of freight across the country and even into Canada in one instance. Mike @ Pak Mail was a super big help, made my life so much easier by taking it on with ease. I just had to let him know what, when and where and the rest was history. We were even a little unorganized and did not have all of our stuff prepared properly for long haul travel, not a problem, Mike took care of it without hesitation. Our equipment was handled and received with great care and not once was I worried about anything. It all arrived on time as promised and he even aided by closely monitoring the shipment, regularly sending me updates without even being asked. I strongly recommend this business for any local or cross country shipping needs!

Saad A, Los Angeles, CA 


April 17, 2013

Shipment was super quick and very painless.  The owner of the company, Mike MacDonald, personally made sure I was happy, and that everything met my satisfaction.  After my very large package was shipped, I unexpectedly had to leave town.  It was not a problem, as Pak Mail asked me for an alternate destination, and shipped it to a Fed Ex store close to my home, awaiting my return.  My shipment was very well packed, and extremely secure.  I give Pak Mail Pittsburgh Crate & Shipmy highest recommendation.  I would use them again over and over.

Darla S., Stanton, TX


April 2, 2013

Thank you so much for your email follow-up. YES!!!! The stain-glass window arrived and was packed amazingly!!! YRC delivered the window and everything was great. Thanks again for you help. I look forward to working with you again if I purchase more items from the seller.

Michael P., Norman, OK


March 21, 2013

Dear Mike,

I was absolutely amazed to see my large pallets arrive with the complex packing, boxing and securing of my family treasures.  Fortunately, Steve, the wonderful driver for Old Dominion arrived on time and was willing to stay an extra 1/2 hour to help get the packages off of the pallets so that he could take them back with him.  He went way beyond the call of duty to slice open the boxes, so that I could get the smaller boxes and shrink-wrapped pieces into my garage.  And he and I marveled over the incredible packing job that you did.  He had never seen anything so well packed in all of his years of driving and told me that I needed to call you today.  So, please accept my thanks and rave reviews via this email.  I have not opened all of the smaller boxes yet, but assume that everything is in good shape.  I don't see how anything could have been damaged after the way you packed it. 

It was such a pleasure to work with you--your customer service, friendliness and professionalism set the gold standard!





I worked for about 4 hours today unwrapping and arranging the family treasures.  I was pleasantly surprised that the wrapping was done in a way that was easy to remove. There was not a lot of tape to cut through or cross-wrapping.  It was simply and scientifically done to protect it in shipping but to also protect the customer from frustration and exhaustion in the unwrapping.

Diane P., Houston, Texas


March 1, 2013

I just want to thank Mike and his company for his outstanding service regarding the shipment on a very sensitive piece of medical equipment. His concern for the equipment and communication was only surpassed by the excellent packaging. I'm across country and to leave a multi- thousand dollar item ($10,000 to be exact [new]) in the hands of a stranger was disconcerting to say the least. However, Mike's demeanor on the phone relieved me of any anxieties I may have had.

Mike will be my man in Pittsburgh and Pak Mail anywhere else. Thanks again!

William B. Clearfield, UT


February 20, 2013

We recently had the contents of my Dad's house ( furniture, china, crystal, lamps, etc.) packed by Pak Mail and delivered from Pittsburgh to Northport NY, Houston, Texas  and Nashua, NH. Everything was well -packed and arrived in perfect condition. I would definitely use them again!

Karen D, Northport, NY


February 16, 2013

Hi Mike,

We are now enjoying our wicker furniture in sunny Florida! It arrived in perfect shape. The delivery driver was extremely courteous and even helped us unwrap everything. I'm very happy with the great service you have provided throughout the process. Thank you for following up.

Linda G. Ft Lauderdale, FL


January 1, 2013


We have returned from our trip to Florida and the girls antique beds are up. They love them!

I want to thank you for your exceptional service. Everything arrived in excellent condition and in a very timely manner.

We would recommend your service to anyone anytime!

You are a blessing!

Mr and Mrs R.,

Pittsburgh, PA

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